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Video Games

Almost 25% of Xbox 360s Fail Within Two Years, Study Finds


Microsoft's Xbox 360 has earned a dubious place in video game history. Thanks to problems like the infamous Red Ring of Death (RROD), some are calling Microsoft's console the most 'unreliable' ever. Games Beat reports that a study by Square Trade shows that 23.7-percent of Xbox 360s malfunction within the first two years of use. In comparison, the study shows that about 10-percent of Sony Playstation 3 and only 2.7-percent of Nintendo Wii units break down over that period.

Now, it's important to point out that Microsoft dropped about $1.15 billion in 2007, according to Bloomberg, to fix the RROD problems. Still, those problems persisted into 2008, according to Games Beat. Even if we were to ignore the RROD, the Xbox 360's remaining problems would still cause it to fail 11.7-percent of the time -- still more than the PS3 or Wii.

A Microsoft spokesman told Games Beat that the company has extended its warranty to cover the first three years of a console's life, adding, "[We] believe this issue is largely behind us." But that still leaves other issues, such as disc-read errors and freezes, unrectified. Plus, one must wonder, how much of a hit will Microsoft take on future sales due to this bad publicity? If you're shopping for a console, and are without loyalty to a brand, these numbers should be enough to steer you away from an Xbox 360. There's no one to blame but yourselves, Microsoft. [From: Games Beat]

Man Jailed for Terrorist Threat Against Telemarketers

By now, you've probably thought about harming, or at least threatening, a telemarketer, the bane of the evening hours. Fortunately, we're here to warn you that it might be a bad idea.

Just ask Charles Papenfus. Or rather, ask him if you could get a hold of him. Currently he is being held in a Fostoria, Ohio jail for making a "terrorist threat," reports the St. Louis Post-Dispatch. The so-called threat was made over the phone to a scam artist "telemarketer," and landed Papenfus in jail. Here's how it went down: This May, Papenfus received a letter that said his car's factory warranty was about to expire. His '96 Ford Taurus hadn't been under warranty in this decade, so he decided to call the company for an explanation.

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Advice, Editor's Picks, TV, Summer Fun, Social Networking

Best of the Week: Spam, Polaroid 'Instant' Film Are Back



Even in our ever-accelerating, technologically turbulent world, we can count on some things to remain the same. Baby boomers, the generation that virtually invented short-lived trends, experienced another one with Facebook. After joining in droves last year, they started dropping from it like flies this spring. At the other end of the generational spectrum, teenagers continue to do really dumb things that get them in trouble. This time it was a texting teen who crashed her car into a cop -- on a day when she was playing hooky, no less. And, after a brief lull following the take-down of digital junkmailer McColo Corporation, spam volume has swelled back to 90 percent of all e-mail traffic. In other news...

Advice, Editor's Picks

Should You Get an Extended Warranty? (10 Things to Consider)



Burning question: Should I pay extra for an extended warranty?

The short answer: No.

The much-longer answer: Probably not, though it depends on what you buy, what the plan covers, and how techie you are.

We do recommend warranties for theft-and-loss-prone handheld devices like cell phones, but it's likely that your laptop, TV or cell phone won't bite the dust in that narrow span of time between the end of the manufacturer's coverage and the end of the extended warranty. In fact, tech products don't break as often as we fear they will. And when things fall apart, they do so promptly. "If you get a lemon, things tend to go wrong in the first year when the product's under warranty," says David Carnoy, the executive editor of c|net.

But service plans or other insurance policies might be worthwhile if they offer something beyond the standard warranty, such as better tech support or protection against theft and accidents.

Read on for our 10 tips on protecting both your gadgets and your bank account.



Video Games, Breaking News

Report Confirms That 16% of Xbox 360s Are Broken

Xbox 360 Failure Rate Confirmed - 16%

Finally, a third party has confirmed what many have been saying for a while: Xbox 360 failure rates are much higher than the three to five percent Microsoft claims. Though not quite as high as the 30 percent some retailers have suggested, the 16 percent failure rate reported by SquareTrade is way beyond an acceptable rate.

SquareTrade is an independent warranty provider, covering products after the manufacturers warranty has expired, so its numbers don't include 360s that fail while still under Microsoft warranty. Microsoft recently extended the warranty on Xbox, leading SquareTrade to suggest that the failure rate is actually much higher than 16 percent since customers may have been bypassing its reporting system and going straight to Microsoft.

The infamous Xbox 360 failure has been colloquially called the "Red Ring of Death," because the console displays a red ring upon startup (like the photo above) to let its owner know that it's time to dial Microsoft 911. Causes are unconfirmed, but the most recent reports say that poor component choices in a rush to get the 360 out to market are to blame.

SquareTrade's study tracked 1,040 Xboxes over six to ten months after Microsoft's warranty expired. In that time, 171 claims were filed.

From Team Xbox

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Computers, Advice, Columns, Switched Video

How to Rescue a Wet Laptop



You've just spilled your afternoon coffee all over your laptop. What you do in the next couple of seconds could be the difference between a speedy recovery and the laptop graveyard. In the above video, you'll find the emergency rescue steps you need to take right this moment.

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Computers, iPod, iPhone

The Best Ways to Get Your Gadgets Fixed

Fix, Don't Replace Those Broken GadgetsWe love gadgets. But there's one thing seriously wrong with most of them: they break. To boot, you're typically stuck with two choices to get them fixed -- you can either upgrade to a product's newer version or send it off to the manufacturer for repairs that will likely set you back nearly as much as the thing cost you in the first place. But there is a third choice, and the Consumerist has compiled a list of alternatives that may save you some dough, not to mention headaches.

For example, TechRestore will replace a broken LCD on your iPod overnight for a paltry $50. A new, higher-capacity battery will set you back $20. That's the same price installed as certain shady looking DIY solutions we've seen for other Apple products, and a heck of a lot less than what Apple charges.

The article also has other recommendations that will help gamers with busted consoles (helpful for anyone not covered by MS's three-year Xbox 360 warranty) and Tivo addicts who are struggling to remember what night 'CSI' is on while their DVR is laid up with a bad case of brokenharddriveitis

From The Consumerist

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Cell Phones

Brits Drop 885,000 Phones in Toilets Yearly

If there's one thing the British know less about caring for than their teeth, it's their cell phones. A recent study by SimplySwitch.com, a U.K.-based comparison site for mobile plans, found that out of the 4.5 million cell phones Britons lose or damage each year, 885,000 meet a watery death by getting dropped in the toilet. That's £342 million, or roughly $679 million U.S. dollars, flushed down the drain each year.

Surprisingly, incidents such as leaving phones at the pub (810,000) or in a taxi (315,000) were much less common. Unsurprisingly, men were found to be clumsier than women, with 28 percent of male respondents admitting to breaking or losing their handsets compared to 26 percent of women.

And, given the whole sitting down on the toilet thing, it's a fair guess to assume that most, if not all of the phones ruined by toilet water (or worse) were done so at the hands of British men, not women.

From Cellular News

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Latest Reviews from CNET.com

CNET provides the latest tech news, unbiased reviews, videos, podcasts, software, and downloads, making tech products easy to find, understand and use.

Top Product Reviews

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    Incredibly well-featured 7.1-channel receiver; excellent sound quality; three HDMI inputs; converts analog video to HDMI output; upconverts analog video to 720p/1080i HD resolution; iPod and USB MP3 player connectivity; Internet radio and MP3/WMA streaming audio via built-in Ethernet port; XM Satellite Radio compatible; touch-screen remote; multizone, multisource operation; browser-based control via home network; accurate autocalibration routine. Full Review

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    The KEF KHT-3005 is one compact, beautifully designed speaker package with solid aluminum satellites that feature unique driver technology to produce incredible clarity. Meanwhile, the equally astounding dual 10-inch, 250-watt powered subwoofer delivers ultradeep bass. Full Review

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    Extremely fast, 10-megapixel continuous shooting; very low noise; highly customizable; well-designed body with weather sealing; 3-inch LCD; abundant optional accessories. Full Review

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