Tag: VERIZONWIRELESS

In a recent survery released by J.D. Power, customers named Verizon Wireless the service provider with the best call quality in four of six regions across America. Verizon tied with AT&T for best customer satisfaction in another region, and U.S. Cellular was named the best carrier in the other. The survey, which canvassed 26,000 cell phone owners between July and December 2010, used seven ...

Today marks the end of a very, very, very long march towards the Verizon iPhone. Years of fruitless rumors can now be put to rest as the iPhone 4 will soon be available in a CDMA flavor on Big Red's 3G network "early next month." At New York's Lincoln Center, Verizon announced that it began negotiating with Apple to bring the device to the network back in 2008, and that it has been internally ...

Verizon's data plan pricing structure underwent a major overhaul today, as the provider -- true to its CEO's word -- has officially rolled out a new, tiered system for mobile customers. Smartphone users with unlimited 3G data plans will still be able to blindly burn through megabytes for $29.99, but customers buying new Droids will now be able to opt for a limited, 150-megabyte monthly plan for ...

Okay, so Verizon's agreed to pay $90 million to customers who have incurred erroneous data charges over the past three years. But, what can affected users do to make sure they actually receive their cash? In theory, nothing. The company says that it's currently going through its database to find users who should receive refunds, which will apparently appear in the form of credits on their ...

Verizon Wireless has agreed to pay a total of $90 million to disgruntled customers who were mistakenly charged for accessing data or surfing the Web from their phones. Over the past three years, some 15 million Verizon customers have been receiving data charges from the company, despite having never signed up for data access plans. Most users incurred charges of $1.99 each time they mistakenly ...

In June, AT&T announced that it would begin phasing out unlimited phone plans, and replace them with capped, consumption-based plans. Now, Verizon is reportedly following in its rival's footsteps, and will begin introducing its own limited plans within the next few months. At an investor conference yesterday, Verizon CEO Ivan Seidenberg said that over the next four to six months his company ...

T-Mobile's decision to block specific messages sent across its network has now resulted in a federal lawsuit that may have far-reaching implications for wireless providers seeking to exercise more control over their platforms. As Wired reports, the wireless service is being sued by EZ Texting, a company that offers short code text messaging services to third-party clients. Companies who sign up ...

Google and Verizon have already taken plenty of heat for their recently unveiled joint-proposal on how to apply Net neutrality ideology to regulatory policy. Now, Facebook has joined the chorus of boos by formally announcing its opposition to the plan. As the New York Times reports, the social network is raising concerns about any plan that would exempt wireless carriers from Net neutrality rules, ...

Highlights from this morning's other big tech headlines.... 'StarCraft II: Wings of Liberty' has already conquered a huge slew of blockbuster rivals to become 2010's best-selling PC title, moving 1.5 million copies during its first two days on the market. [From: Games Beat] A Michigan politician apparently believes that the actions of alleged Wikileaks informant Bradley Manning demand ...

The still-nascent field of smartphone payment systems may be getting a lot more crowded, since AT&T and Verizon Wireless have become strange bedfellows in testing a new system that allows store customers to pay for products with their smartphones. According to sources close to the deal, the test system would be similar to those already implemented in the U.K., Turkey and Japan, where ...

Highlights from this morning's other big tech headlines.... Paul Ceglia is claiming Facebook ownership rights based on a 2003 contract, but a lawyer for the site is now questioning the authenticity of Mark Zuckerberg's purported signature. [From: SF Gate] T-Mobile believes its HSPA+ network, which now affects a total of 85 million U.S. consumers after incorporating 24 new cities, ...

If you happened to buy a new Droid X yesterday, you may have noticed a couple of apps from Blockbuster and Electronic Arts pre-installed on your device. No, you didn't ask for them, but Motorola and its T-Mobile Verizon carrier thought you might like them. The Blockbuster app provides a map of local retailers and allows users to download films from the company's catalog. Good luck trying to ...

Highlights from this morning's other big tech headlines.... The Voyager 1 spacecraft has already traveled an astounding 14 billion miles since its 1977 launch, and the interstellar wanderer is now headed to the Kuiper Belt at the "'edge' of our solar system," more than 13 billion miles from home. [From: Popular Science] eBay has faced exorbitant lawsuits in the past, but XPRT Venture is ...

Verizon Wireless has apparently decided to get in the tablet game, with a little help from Google. In an interview with the Wall Street Journal, Verizon chief executive Lowell McAdam confirmed that his company was collaborating on a new tablet with Google, though he was noticeably light on the deets. McAdam simply told the Journal,"We're looking at all the things Google has in its archives that ...

Share In 2006, Bob St. Germain, of Dover, Massachusetts, renewed his family's wireless contract with Verizon. Little did he know, however, that the apparently innocuous decision would land him and his family in an epic, four-year dispute with the service provider. As it turned out, the terms of the new contract no longer allowed for free MP3 downloads, which were included as a promotional ...