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T-Mobile and Microsoft Deal With Sidekick Data Loss Disaster


The Sidekick data outage has passed the one-week mark and is quickly closing in on two. What was supposed to be a day or two of inconvenience for customers has turned into an epic public relations disaster for T-Mobile, Microsoft, Danger, and the very concept of cloud computing.

Since the outage began last Friday, many users are still without access to personal data stored on Danger and Microsoft servers, including their calendars and contacts. Professional gossip blogger Perez Hilton has been particularly vocal about his displeasure with T-Mobile by loudly complaining about the cellular provider's failure to effectively communicate with its customer base.

Of course, this extended outage would be embarrassing enough if it ended there, but on Saturday things took a turn for the worse. T-Mobile announced that a Microsoft server failure had caused some customers' data to be lost forever. T-Mobile didn't specify how many customers were affected by the failure, but it didn't leave much room for hope, either. The company stated that, if the data in question wasn't currently on your Sidekick, it was "almost certainly" lost.

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Cell Phones

'Take Back the Beep Campaign': Cell Phone Carriers Respond



David Pogue, New York Times tech writer extraordinaire, took to the Web two weeks ago in a campaign to force cell phone carriers to delete time-wasting, pre-voicemail instructions. Pogue writes that over 28,032 blogs have rallied behind the Take Back the Beep campaign, and "thousands and thousands" of complaints have been sent to Verizon, AT&T, T-Mobile, and Sprint. So, two weeks in, how have the cellular giants responded?

Sprint confirmed that it's possible to remove those instructions from its service, Verizon's mum on the whole subject, and T-Mobile responded to Pogue with a typically vague corporate statement: "We appreciate the feedback we've received from our customers, and these comments are being taken into consideration in our planning." AT&T said it would make some changes, and suggested it would "make Visual Voice Mail available on other devices."

If you haven't taken to the digital streets yet, or if you just want to reaffirm your commitment to the cause, Pogue's got instructions and contacts for making your voice heard. If this succeeds, maybe the momentum can be used to cut down on those absurd text-messaging rates. [From: New York Times via Engadget]

Cell Phones, Editor's Picks, Google, Reviews, Mobile Phones

Is the T-Mobile myTouch 3G the Google Phone to Beat?



What it is:

The myTouch 3G, the second Android smartphone (aka "Googlephone") to be introduced by T-Mobile, after the G1, is essentially a re-branded HTC Magic.


What's different about it?

Unlike the G1 (the first "Googlephone"), the myTouch opts for a touchscreen-based interface, dropping the physical keyboard. The Android 1.5 ("Cupcake") operating system and marketplace have come a long way (improved speed, more apps, better onscreen keyboard) since the G1 launched last year on T-Mobile.


What we like:

On the hardware front, HTC has built a sexier and sturdier phone, a marked improvement over the lackluster design and plastic feel of the G1 (perhaps a side-effect of removing the keyboard). The phone's molded shell doesn't pick up dirt like many next-gen smartphones, which is nice.

Read more →

Cell Phones

Which Cell Phone Provider Has the Fewest Dropped Calls?



Dropped calls ruining your friendships, business relationships, and/or hairline?

In a rather unscientific (but perhaps telling) survey, research company ChangeWave asked 3,800 cell phone owners to estimate what percentage of their calls were dropped during the past 90 days. Verizon was the clear winner, with customers reporting an average of just 2.2-percent of their calls dropped; Sprint came in second with an average of 3.4-percent dropped calls reported, followed by AT&T with an average of 3.7-percent
, and lastly T-Mobile customers, who reported the most drops with 4-percent.

Again, not the most scientific study ever conducted, but the results pretty much fall in line with our own experience. Now, if only we could get the iPhone on Verizon. [From: BloggingStocks]

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Cell Phones, Google

T-Mobile Stops Taking G1 'Google Phone' Pre-Orders

T-Mobile Stops Taking G1 Pre-Orders
Bad news Google-philes, T-Mobile has stopped taking pre-orders for the Android-powered G1, at least for now. Apparently, demand for for the new handset has been so high that T-Mobile has ceased being able to even estimate when you might be able to get your hands on the device. Attempting to order the device results in this message being displayed: "Sorry! Due to the overwhelming popularity of the new T-Mobile G1, upgrades are temporarily unavailable. Please try again later."

Of course, the G1 is only available to existing T-Mobile customers right now -- will HTC be able to keep up with demand once they start selling this thing unlocked in a couple of months? [From: CNET]

Cell Phones, Google

G1 'Google Phone' Appears on T-Mobile's Site


Snap -- looks like the Android-powered T-Mobile G1 is peeking out a little early in the form of a non-working pre-registration link on the my.t-mobile.com customer portal. No specs or info, but if you had any doubt this thing was coming on Tuesday we'd say it just got cleared up. Get ready for the Googlephone, kids.

[Thanks, RionSTL and Mike]

Cell Phones, Back to School

New, Smaller T-Mobile Sidekick -- Now With Custom Faceplates!



After all the buffoonery over what exactly T-Mobile intended to call its newest entry-level Danger handheld device, the carrier has ultimately decided to just go back to basics, drop the acronyms, and christen its new phone simply "Sidekick." Make no mistake, though -- this little puppy, which launches today, is a far cry from your daddy's Hiptop launched way back in 2002, thanks to a 400 x 240 WQVGA display, 2 megapixel camera with video recording capability, stereo Bluetooth 2.0 with A2DP, and a microSD slot.

Though it's being billed as the iD's spiritual successor, the Sidekick comes dangerously close to LX territory, so it should see some solid movement at the $149.99 asking price on a two-year contract. What's more, the Sidekick becomes Danger's first device with user-customizable shells (use everything from pre-made patterns to designs incorporating your own pictures, doodles, logos, insignia, etc), which are available directly from sidekickshells.com for $14.99 a pop (we've got both a really bad and a really frickin' great feeling about the ridiculous sorts of designs people are going to be coming up with there).

The whole shebang just went on sale today. 'Course, if you can't get out to a well-stocked T-Mobile store for the next few hours, be sure to check out our quick impressions and gallery on Engadget Mobile, yeah? [Source: T-Mobile]

T-Mobile Gets Nokia's XpressMusic 5310


T-Mobile's no stranger to Nokia's XpressMusic series of funky little music phones, and the tradition continues today with the introduction of the 5310. This colorful candybar has some pretty solid street cred as a viable music player, too, with a microSD slot, svelte 9.9mm body and -- most importantly -- a real 3.5mm jack for the headphones of your choosing. You've also got a 2 megapixel camera and a QVGA display to play with, both of which'll surely come in handy for entertainment while you're waiting for data to pull down over the EDGE radio (sorry, T-Mobile, we couldn't help ourselves). It'll run $49.99 on contract starting May 28 in black with your choice of purple, orange, or red accents. [Source: T-Mobile]

Cell Phones, Celebrities

Limited Edition Tony Hawk Sidekick LX On the Way?


We'd recommend taking this one with a healthy dose of salt, but word on the street has it that Tony Hawk -- being the unashamed Sidekick lover that he is -- is gearing up to receive his very own limited edition LX. Oh, and his adoring fans can snap one up too if they're quick. Details about the unit itself are scant, but it will obviously be Tony Hawk-branded and able to do a 900 on command. We are hearing, however, that it's slated to land on July 16th -- just in time for the T-Mobile sponsored Boom Boom HuckJam, too. [Source TmoNews via Hiptop3, image courtesy of AOL]

Cell Phones, Google

AT&T Warms Up to Google's Android For Mobile Phones

AT&T Starting to Like Android a Little More
Well, they're a little late to the party, but AT&T is finally warming up to Google's phone OS, Android. T-Mobile and Sprint and members of the Open Handset Alliance, which champions Google's new Linux-based platform, and Verizon has promised to make its network open to any device, a move that likely had Android devices specifically in mind.

At the CTIA wireless show in Vegas AT&T Mobility chief, Ralph de la Vega said,
"I like it a lot more than I did before... It's something we would want in our portfolio."

His conversion on Android came after Google executives showed him that AT&T would be able to load its own applications on any Android handset it sold. Previously, the company had been fearful the handset would be geared too much towards the Google brand. Too be fair, however, AT&T's tepid response would not have prevented Android devices from getting on its network. AT&T's network has long been open to any device that operates on the right frequency, is GSM based (as opposed to Verizon's CDMA cellular technology), and can accept a SIM card.

Regardless, this means it looks like most of the major carriers are on board with Android, which means we may see a more open system for creating user--friendly (i.e. Google-like) cell phone applications that work on all phones (with Android, of course).


From the Los Angeles Times

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Cell Phones

T-Mobile Finally Getting High-Speed 3G?

T-Mobile 3G Announcement Set for December 6?

According the Inquirer, there will be a major announcement regarding the oft-rumored and much-needed 3G upgrade for T-Mobile in the United States. The announcement is supposedly set for December 6th, just over a week away. This would mean that T-Mobile users might one day finally be able to get the near-broadband speeds for Web surfing and music and video downloading on their phones that people with Sprint, Verizon, and AT&T accounts have had for months and even years.

T-Mobile has been sitting on 3G capable spectrum since 2006, and even launched its first 3G capable phone, the Samsung T639, back in October, but still no mention of a network has been forthcoming.

Don't get too excited, though. Even if T-Mobile does unveil its new high -peed data network next Thursday, it is likely going to be a long time before there is widespread availability. Networks take a while to build out and it is unlikely that a company as high profile as T-Mobile could build it up in complete secrecy.

From The Inquirer

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Cell Phones, iPhone

T-Mobile Selling $1,500 Unlocked iPhone in Germany

T-Mobile Selling Unlocked iPhone in Germany, for $1,478
Apple struck an exclusive deal with T-Mobile Germany to sell and support the iPhone, similar to the agreement it has with AT&T here in the states. However, locked handsets and exclusive arrangements aren't as easily accepted in the EU. The German branch of competitor Vodafone obtained a court injunction against the deal, claiming that the exclusive arrangement wasn't acceptable under German law.

T-Mobile has responded by deciding to sell the phone unlocked for €999, roughly $1,478. It is the first officially sanctioned unlocked iPhone available, but at such an absurd price, it won't be flying off the shelves (we don't think).

T-Mobile's disingenuous attempt to appease Vodafone and the German government sure isn't going to win any fans. Don't be shocked if this tale gets even uglier.

From Engadget

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Cell Phones

T-Mobile Launches First 3G Phone

T-Mobile Launches First 3G Phone, Network Coming Soon?

The U.S. arm of T-Mobile is joining the rest of America's cell-phone carriers in the 21st-century by preparing to deploy its high-speed 3G wireless data network... or so we assume/hope.

The carrier began selling the Samsung T639 handset, the first T-Mobile device to be capable of running on a 3G network. The new phone carries a radio that allows it to work on a WCDMA network at 1700 Mhz, the same band of wireless real estate that T-Mobile licensed in 2006, presumably to build out its 3G network.

T-Mobile is quite behind in the wireless data speed race though. Sprint and Verizon have had high-speed EV-DO networks since 2005, and Cingular joined the party with its HSDPA network in 2006, which means that subscribers to any of those carriers have been able to surf the Web or download songs and videos on their phones at near-broadband speeds anywhere there's a cell phone signal. All three networks have pretty good coverage and Sprint and Verizon are already talking up their 4G networks intended to make EV-DO look quaint.

We're psyched about this news because T-Mobile has some pretty cool phones (first out of the gate with the BlackBerry Pearl, new Sidekicks) and fun, money-saving features (like MyFavs).

From BetaNews

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Cell Phones, MySpace

MySpace Coming to T-Mobile Sidekick

Sidekicks Getting MySpace App
If it wasn't annoying enough that your Sidekick-lugging friend never signed off AIM and spent his/her entire time instant messaging other people while you were supposedly hanging out in real life, now he can stay on MySpace the entire time. Oh, joy.

Starting this week, T-Mobile will roll out an upgrade to all Sidekick 3's and Sidekick ID's with a custom MySpace app. The app will let you do all the normal MySpace things (change your profile, send messages, comments, etc.) shrunk down to a format more appropriate for the tiny Sidekick screen.

T-Mobile's press release mentions nothing about a charge for the application. We mention that because AT&T has a similar application for MySpace, but charges $2.99 a month on top of any charges you incur for data usage.

We do wonder how pleasant the MySpace experience could possibly be on the GPRS-equipped Sidekick ID, as GPRS is even slower than the iPone's molasses-like EDGE data rates.

From Gizmodo

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Cell Phones

Cell Phone Industry Turns 20

Cellphone Industry Turns 20September 7th, 1987 was the day that the mobile phone industry as we know it was born. 20 years ago, 15 companies signed a pact agreeing to build networks based upon a set of standards known as GSM.

GSM is the underlying technology for AT&T, T-Mobile, and most overseas operators around the world, including O2, Vodaphone, and Orange. According to the GSM Association, there are over 2.5 billion subscribers in 218 countries with more than 700 network operators. GSM technologies make up 85 percent of the world's mobile communications market, meaning that it's your only option for true globe trotting communications freedom.

That said, the competing technology, CDMA, is used in much of the world as well, including Korea, New Zealand, and the United States (where it handles the calls and data of Verizon Wireless and Sprint PCS). But CDMA only got its start a year later, in 1988. Regardless, GSM wasn't the first on the block, either, since analog forms of cell technology first emerged in the early 1980s.

The adoption of GSM standards shows no sign of slowing as more countries come online and existing companies expand their networks. Robert Conway, head of the GSM Association, says that adoption of GSM has outpaced expectations and he fully expects the technology to expand into other outlets. He also hopes to see it used in the medical field and even be integrated into clothing.


From BBC News

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CNET provides the latest tech news, unbiased reviews, videos, podcasts, software, and downloads, making tech products easy to find, understand and use.

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