Tag: SUPPORT

Facebook is expected to unveil a new set of anti-bullying tools today at the White House Conference for Bullying Prevention in Washington, D.C. The changes, designed to "create a culture of respect" among Facebook users, are focused on two main areas: a revamped safety center, and a broader array of more social mechanisms for reporting offensive or threatening content. The social network's ...

It's no secret that tech support and customer service, in general, are deep black-holes of wasted time and unsolved problems. What you may not realize is that there are actual reasons for tech support's frequent suckiness. For example, call centers are staffed with the absolute minimum number of agents, in order to save costs. And, while it may be annoying to be asked if your PC is plugged in ...

It's no secret that getting support for consumer electronics is neither fun nor easy. Company Web sites make finding support info, at best, difficult, and sometimes even impossible. The founders of FixYa.com realized this and decided to "aggregate all support information scattered throughout the Internet in a single ...