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Amazon Apologizes For Its 'Big Brother' Move on Kindle

When Amazon.com went into Kindle devices across the country to delete unauthorized copies of 'Animal Farm' and '1984' by George Orwell, the irony was certainly not lost on users. A Big Brother move, no doubt, especially because no one was informed of the invasion of privacy -- and customers thought the reclaimed content had been legally purchased. Amazon did issue refunds, but the blogosphere earlier this month took the story up en masse. Customers, feeling betrayed, came out of the woodwork to express their frustration. Charles Slater, an exec with a Philadelphia sheet-music company, told the New York Times, "I never imagined that Amazon actually had the right, the authority or even the ability to delete something that I had already purchased."

Although Amazon released a lackluster apology on July 17th (its explanation was that a distributor uploaded the material without permission), the online mega-retailer did little to stop the bleeding. The anti-digital rights management (DRM) crowd protested the remote deletion and claimed this type of infraction was the core problem with rights-controlled media.

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Computers

Misdirected E-mail Reveals Billion-Dollar Drug Lawsuit

E-mail sent to the wrong address

Here's another tale of e-mail messages gone awry that ought to teach you to be careful the next time you hit the "send" button.

A lawyer for pharmaceutical company Eli Lilly mistakenly sent an important e-mail to a New York Times reporter whose name is similar to that of another lawyer working with her on a billion dollar settlement between the drug company and the U.S. government.

Eli Lilly is looking to settle accusations that it hadn't properly marketed the drug Zyprexa, which was developed to treat schizophrenia. If the settlement goes through -- the Times article notes -- the fine would be the "largest ever paid by a drug company for breaking the federal laws that govern how drug makers can promote their medicines." The company had wanted to keep the negotiations quiet.

The New York Times reporter, Alex Berenson, started making calls to the company for comments after getting the e-mail that had been intended for lawyer Brad Berenson, who works at white shoe firm Sidley Austin. The New York Times ended up putting the story on the front page of the newspaper. Eli Lilly executives thought at first the government had leaked the story, but soon found out it was from the Philadelphia-based firm Pepper Hamilton, which is part of its outside legal team.

There's more than one way to make a big e-mail mistake like this. Sometimes a person puts in the wrong address. Sometimes a person sends the wrong message to everyone. And sometimes you've got the right email address but you're forwarding all the wrong information!

The lesson here? Pay attention to the who, what and where of your email. It's a great convenience and good tool for business -- but dangerous in the hands of the sloppy.

Word is Eli Lilly will continue to retain the two lawyers' law firms -- but there is no word on what role the sloppy lawyer will play in the case going forward.

From NetworkWorld.com and Portfolio.com.

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eBay

Misspelling Costs eBay Seller $500,000

Let this be a lesson to you: spell check, spell check, spell check. We can't say it enough. We're not spelling snobs. We don't even care if other people think you're a doofus. We just want to save you the pain and humiliation of losing $500,000 due to a bonehead-spelling mistake -- something one poor sap recently experienced on the mean streets of eBay through the sale of a priceless bottle of beer.

The seller was auctioning off an extraordinarily rare bottle of Allsopp's Arctic Ale. This beverage, brewed in 1852 for an arctic expedition led by Sir Edward Belcher, was crafted with special qualities necessary for the journey, including a freezing point below 12 degrees Fahrenheit and other properties said to stave off scurvy.

The initial seller's mistake was leaving out a vital 'P' in the name 'Allsopp's.' A savvy bidder either stumbled upon the listing for 'Allsop's' accidentally, or used a tool such as Auction Intelligence, which searches auctions for potential deals due to common misspellings. As you might expect, the misspelling made the auction difficult to find, which in turn made competition for the bottle very minimal. The winner of the bottle was only the second bidder on the auction and won it for just $304. That may sound like a lot of money to spend on a 105-year-old bottle of beer that's sure to be skunked. But consider this: The winner then turned right around and re-listed the item using the proper spelling this time. And this time, it sold for a whopping $503,300.

So proofread carefully, friends, and keep an eye out on Switched in the next few days for a follow up story along the lines of "Man Throws Self Off of Bridge After eBay Spelling Error."

From Gizmag

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Haywire ATM Spits Out Free Cash

Haywire ATM Spits Out Free Money

Earlier this week, a particular ATM machine in Queenstown, NZ, suddenly became the city's hottest hangout, with lines of up to 20 people formed around it at all times of the day and night. Had this machine temporarily suspended those annoying ATM fees for a day? No, even better: It was accidentally spitting out $20 bills instead of $10 bills.

A contractor hired to maintain the machine had accidentally mixed up the ATM's internal boxes, putting 20s in the 10s box and vice versa. When a taxi driver saw giant lines for the ATM at four in the morning, he alerted police, who notified the bank.

Many an unscrupulous New Zealander got away with free money, while some guilt-ridden folks actually returned the extra cash the next day. Some were less fortunate. Since the 20s and 10s were mixed up, those who had requested $20 bills were accidentally shortchanged by half.

Nearly this exact same thing happened just last month at a Louisiana truck stop, when a machine spat out $20 bills instead of fives, doling out a total of $7,000 extra to some 26 people who police claimed they were able to identify and track down.

And, not too long ago, a young man in Virginia Beach was caught on surveillance camera making repeated trips to a gas station ATM. This guy had figured out how to override the ATM's normal operations by simply punching a code into the keypad. He fooled this machine into thinking it too was giving out fives when it was really giving out 20s.

But a 2005 story out of Oslo, Norway takes the cake. Two men running a recycling company were contracted by a bank to remove an ATM from a gas station -- only the bank had forgotten to take all of its money out of the ATM first. Sadly for the two men, the mix up was quickly discovered and the money returned. Though they didn't disclose how much their temporary windfall had earned them, the men had apparently stepped into enough free dough to buy a new home and take an expensive vacation.

So much for finders keepers...

From TG Daily

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