Tag: HELPDESK

Highlights from this morning's other big tech headlines.... The cyber storm brewing between Google and China could inspire its own network television tale of international Internet espionage. The most recent revelation concerning the Google hack has shown that China employed a familiar technique to lead Google employees to malware-infested sites: social network stalking. By posing as ...

For those of you out there who have or had tech-support jobs, most of this will just sound like another day at the office. For those on the other side of the phone, this might be a little enlightening. You might not be aware of just how infuriating, difficult, and hilarious your calls and questions can be. Robert Half Technology, an IT contracting firm, asked CIOs (Chief Information Officers) ...

Is your computer still on the fritz and that helpdesk worker you called a week ago still hasn't shown up? We know what's keeping him. A new online survey indicates that nearly half of IT workers have fallen asleep on the job. About the same number have kissed a co-worker -- on the job. That first statistic should be no surprise to any techie who has pulled an all-nighter or come in at an ...