by Amar Toor on July 20, 2010 at 01:35 PM

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Everyone hates the IRS. And, when it comes to universal loathsomeness, Facebook ranks even lower. According to results from the 2010 American Customer Survey Index (ACSI), Mark Zuckerberg's social networking goliath scored a 64 out of a possible 100 points, putting it below the IRS (which scored a 79 earlier this year), airlines and cable providers. In a statement, Facebook spokesman Jonny ...
by Amar Toor on July 13, 2010 at 03:00 PM

Most of Germany's urban transit system runs on an honor code. In essence, the functionality of an honor system rests on the assumption that people will act as law-abiding citizens, and pay metro or bus fees even in the absence of enforcement. It's an interesting approach to behavioral economics, and one that, like everything else in Germany, seems to work pretty well. Now, though, one German ...
by Amar Toor on July 12, 2010 at 11:00 AM

After hearing lengthy complaints and protests from child safety advocates, Facebook has finally decided to implement a new feature designed to help teenage users stay safe online. As Reuters reports, members between the ages of 13 and 18 will now automatically receive an invitation to add an application that allows them to easily report suspicious activity. The feature, which is the result of a ...
by Warren Riddle on July 1, 2010 at 11:45 AM

Highlights from this morning's other big tech headlines....
Online retailer Woot! just gained a massive new corporate parent, as the site has reportedly inked a deal with Amazon. The venture is apparently similar to previous Amazon purchases, which have allowed sites like Zappos and Audible to operate as independent entities. The quirky Woot! crew has already released a video detailing the ...
by Amar Toor on June 5, 2010 at 11:00 AM

Facebook's been on the receiving end of a lot of bad press lately, thanks in large part to its morally nebulous privacy policy. But apparently, the site has become so universally hated that politicians are now using it as a weapon to attack their electoral opponents.
Two weeks ago, we reported on Kamala Harris, a popular Democrat running for the office of California's attorney general and her ...
by Terrence O'Brien on June 3, 2010 at 02:55 PM

digg_url ='http://www.switched.com/2010/06/03/mark-zuckerberg-endures-facebook-privacy-grilling-in-the-d8-hots/';
Mark Zuckerberg sat down with The Wall Street Journal's Walt Mossberg and Kara Swisher at the D8 conference on Wednesday evening. The Facebook CEO subjected himself a lengthy interview with the pair that covered topics from privacy, to the future of Facebook, privacy, to management ...
by Thomas Houston on May 28, 2010 at 02:25 PM

Just days after Mark Zuckerberg's 'Making Control Simple' press conference in Palo Alto, Facebook has begun rolling out its overhauled privacy control dashboard. Only a select few at Switched are seeing the changes (screenshots below), but the full rollout should be complete by next week. Head over to facebook.com/privacy to see if you're among the chosen, and don't miss our guide to the Facebook ...
by Switched Staff on May 26, 2010 at 06:40 PM

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Responding to user backlash, Facebook today unveiled its overhauled Privacy Controls. On first look, it's a radically different set of tools with a redesign control setup than what you're used to. The now "classic" granular settings are still in place, but a new set of umbrella options lets you quickly change several options at once as a first line of privacy defense. The strategy appears ...
by Terrence O'Brien on May 26, 2010 at 02:35 PM

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Today in Palo Alto, Mark Zuckerberg and crew unveiled a drastically reworked set of privacy controls for Facebook, prompted by weeks of backlash (including a push for the Federal Trade Commission to investigate). The changes, as discussed with Senator Chuck Schumer and other consumer advocacy and privacy groups, are designed to give users much tighter and simpler control over what they ...
by Terrence O'Brien on May 25, 2010 at 10:45 AM

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Chris Cox, the Vice President of Product at Facebook, got up on stage at the TechCrunch Disrupt event today, and told the world that those "much simpler" privacy controls that we'd heard about yesterday will start showing up in people's profiles tomorrow. The social site clearly screwed the pooch with the most recent set of changes to its privacy policy and the launch of its Social Graph ...
by Matthew Zuras on May 24, 2010 at 10:15 AM

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Mark Zuckerberg provided some op-ed column inches in The Washington Post today, but, if you're interested in how exactly Facebook plans to retreat from the privacy-flaunting malware orgy that it's become, you might as well skip it. With short, declarative sentences, Zuckerberg employs standard CEO-speak: writing words without saying anything at all.
"We will keep focused on achieving ...
by Terrence O'Brien on May 18, 2010 at 09:10 AM

If you're anything like us, all these recent changes and revelations about your privacy on Facebook has you up in arms. But perhaps you're not quite ready to go cold turkey and delete your account. Maybe you're content to simply lock-down your profile using Facebook's privacy and security settings. Sadly, navigating those tools can be a tad confusing, with Instant Personalization, application ...
by Amar Toor on May 14, 2010 at 10:05 AM

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In the past few weeks, spammers and hackers have feasted on Facebook like King Curtis on bacon. Now, however, it looks as if Facebook has finally decided to take some action. Yesterday, the social network announced on its blog that users will soon benefit from a host of new security features specially designed to "keep the bad guys out." From now on, you can choose to be automatically ...
by Warren Riddle on January 15, 2010 at 09:18 AM

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The whining and gnashing of teeth that immediately greet any changes to Facebook have become a cliched social networking punchline. The site, though, is currently being hammered over very real and pertinent concerns that go far beyond mere member tempter-tantrums.
The brouhaha began early last year when Facebook implemented, and then almost immediately retracted, new Terms of Service ...
by Warren Riddle on January 9, 2010 at 04:23 PM

When Facebook implemented new privacy settings last month, the move was initially celebrated. Many users believed that the updated features would give the site's members total and specific control over the information displayed on their profile pages.
People are steadily realizing, though, that the controls aren't universal and don't actually apply to certain data, like fan pages, profile pics, ...