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Cell Phones, Advice, BlackBerry, Tech Tips, BlackBerry 101

Ditch Your Cell Phone Contract Early


Need to get out of your cell phone contract but can't afford the termination fee? If the service where you use your phone is spotty, such as at work, in your basement, in a far-flung field, make repeated complaints to customer service and then demand to be let go. Or look at your carrier's coverage map, find where it has none, and tell it you're moving there -- the company is obligated to release you if it can't offer service. If you can find it in your contract's fine print, another option is to wait for a rate increase on a part of your plan and claim it's a "materially adverse change" -- your carrier can't force you to stay once it charges you extra. [From: The Consumerist]

Cell Phones

Verizon Wireless Launches Month-to-Month, No-Contract Plans

As expected, Verizon has announced today that its customers (and would-be customers) are welcome to sign up for month-to-month plans with no contract -- and thus, no early-termination fee -- involved, mimicking a move by AT&T earlier in the year.

Of course, anyone taking advantage of the new plans won't be able to get in on carrier subsidies (meaning you'll pay $500 for a BlackBerry), but the trade-off is that if you decide to bolt for greener pastures, you won't be slapped with one of those nasty prorated charges. Oh, and before you give customer service a ring, take note: you'll need to fulfill the terms of your existing contract before jumping, natch.

Cell Phones

Verizon Customer Fakes Death to End Contract

Man Fakes Death to Kill Cell ContractTrust us when we say we can relate about the horrors of trying to end your cell phone contract early, but also trust us when we say there are better ways to do it than the way Chicago consultant Corey Taylor chose. After reading online that cell phone companies will terminate contracts without a penalty if the person named on the contract dies, Taylor whipped up a fake death certificate and had a friend fax it in to Verizon Wireless.

He expected to receive condolences, but instead got questions about the document's authenticity, and was eventually found out by those crafty Verizon agents.

Ultimately he was forced to pay up to get out of his contract, which is a drag, but he's a lot luckier than some other cell phone users. Instead of possibly winding up in Federal prison for document forgery, those who want to get out of their cell phone agreements might consider some safer alternatives such as trading their contracts through CellSwapper or CellTradeUSA? Or, if you're a Sprint customer, you could just try calling them every day for a month ...

From textually.org

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Cell Phones

Sprint Drops Soldiers for Excessive Roaming



Last Friday, we reported that Sprint had dumped "problem customers" who the carrier felt called into its customer service lines too often. The letter, dated June 29, was sent to 1,000 customers notifying them that their contracts would be terminated. It read, "The number of inquiries you have made to us ... has led us to determine that we are unable to meet your current wireless needs."

Now, Beta News is reporting that Sprint is also excommunicating people who it feels roam out of network too often. This just happens to include about 200 soldiers. In a post on SprintUsers.com, Shafted_Sprint claims that when he and his unit returned from Iraq and were redeployed at West Point to train cadets, those who were Sprint customers (about 1/3 of the unit) found that they were roaming off-network, despite being told by the carrier that West Point was in an area of "best coverage." And here comes the kick in the pants: At the beginning of this month, Shafted_Sprint and several others received letters from Sprint notifying them that their contracts would be cancelled for the amount of roaming they were doing.

To add insult to injury, West Point is merely a temporary stopover for these guys before they return to their home station where they use Sprint regularly, on the network with no problems. Now they'll be returning home without cell phone providers. What's worse, Shafted_Sprint claims that many of his unit members bought new Sprint phones when they returned, having been away in Iraq and their phones being behind the technological times as it were. According to Shafted_Sprint, some soldiers received their cancellation letters from Sprint the very same day Sprint sold them new phones.

One thing is for certain, a tide of anti-Sprint sentiment is cresting. When we posted the original story last week about "problem customers" being dumped, readers went wild with posts about their own terrible experiences with Sprint. After reading just a few of them, it's no surprise the carrier lost 220,000 customers in the first quarter of 2007. It didn't take Switched users long to come to the conclusion that you can now easily get out of your Sprint contract if you're unhappy, and you don't have to pay a cancellation fee. Simply nag the customer service lines and you'll be dumped in no time!



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