Tag: CONSUMER RIGHTS

After Google inadvertently gathered personal information from its Street View cars and rendered Gmail addresses more visible with the ill-conceived launch of Google Buzz, the company soon found itself under fire from governments and consumer advocacy groups. Few critics, however, have been as vocal as Consumer Watchdog, which has now placed an enormous anti-Google ad in the middle of Times Square. ...

There are few things worse than a terrible flight. Long delays, endless taxing, and random layovers can make flying unbearable. Only in the last few years have passengers been able to do anything other than complain to the person next to them. Stranded, angry, and delayed passengers are filing their complaints on Twitter, much to the airlines' dismay. A quick Twitter search for major airlines ...

David Pogue, New York Times tech writer extraordinaire, took to the Web two weeks ago in a campaign to force cell phone carriers to delete time-wasting, pre-voicemail instructions. Pogue writes that over 28,032 blogs have rallied behind the Take Back the Beep campaign, and "thousands and thousands" of complaints have been sent to Verizon, AT&T, T-Mobile, and Sprint. So, two weeks in, how ...

An easy equation: Weak economy means less disposable income, and less disposable income means less cash to spend on recreation, like video games. Don't forget the extraneous money pits, like add-ons, extras, and retreaded games. Defending the joystick jockeys, Wired has compiled ten ways that gamers get the 'financial shaft.' How can a developer offer in-game abilities only to gamers who ...

Twitter's characterization in the media is slowly evolving from a criticized haven of narcissistic voyeurs to a viable medium of news and information. Site members can follow up-to-the-minute updates on specific topics, thanks to applications like Seesmic Desktop, and can spread important information instantly to thousands of other users. Last week, according to ComputerWorld.com, a U.S. ...