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More People Managing Their Finances Online, Survey Finds

If at all possible, we here at Switched avoid making trips to the bank; on the fun-meter, the visits rank right up there with going to the dentist. Long lines, annoying forms, and rude tellers waiting for us once we walk in the door tend to be the normal experience, and it appears we aren't the only folks that feel this way, either.

CNET News writes of a recent survey by the Gartner Group that found 47-percent of those surveyed within the United States conduct their banking business online. Preference for online banking isn't quite as strong across the Atlantic Ocean, though. In the United Kingdom, 30-percent of those surveyed said they handle their finances digitally. The survey also found that those with larger incomes were more likely to bank online.

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Cell Phones

Man Gets $10,000 Cell Phone Bill

With story after story of outrageous cell phone bills, you'd think people would know better. But with online bill payment services, we often only give a quick glance to our statements, enter our credit card information, and never give it a second thought. After reading about the recent troubles of one California man, though, we'll be sure to look a little closer next time we pay our cell phone bills. Mark Elliot recently received a bill from Verizon Wireless that totaled more than the cost of some cars.

Elliot told The Morning Call that the $9,993.88 bill was an obvious error on Verizon's part. The breakdown of the bill looked like this: $182.96 in monthly access charges, $5.17 in taxes and fees, and $9,805.75 in wireless Internet activity. That amounts to 44,000 megabytes (that's 44 gigabytes; almost 11,000 songs or 60 full-length films) of data downloaded or accessed in just one month.

Elliot contacted a Verizon representative who laughed off the charges and told him they would take care of it. However, another Verizon rep called him back and said, after checking his records, he would have to pay the bill. Elliot suggested his account was hacked, but Verizon denied his claim. Then, the company had a change of heart and said the bill would be adjusted. However, the next day Elliot awoke to find Verizon charged him for the total amount of the bill. In turn, Elliot's Bank of America checking account, which held just $781, was overdrawn by thousands of dollars.

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Computers, Web

Man Gets $62K Bill for Mexican 'Wall-E' Download



Next time you are traveling abroad and feel the need to download a movie, you may want to think twice. If you don't believe us, just listen to the sad story of this man that called into CNN to chat with Financial Expert Clark Howard.

The caller, whose name is Alberto, was on a trip to Mexico when, as a gift for his nephew, he downloaded the film 'Wall-E' to his computer. Alberto, who used a mobile broadband card from his wireless carrier to perform said download, assumed everything was fine. He was wrong.

Upon returning to the States, Alberto received a bill from his wireless carrier requesting that he pay a total of $62,000. Alberto, stunned at the amount demanded in the bill, protested to his wireless company. The company -- which has remained unidentified -- relented and gave him what it considered to be a break. It dropped the bill from $62,000 to $17,000. We're sure that made Alberto's day. We can only hope that Alberto's nephew enjoyed what would have to be the most expensive movie-viewing of all time.

Let this man's misfortune be a lesson to the rest of us. Use mobile broadband cards carefully, or suffer the consequences (as in, bankruptcy). [From: CNN and Arstechnica]

Man Pays $350 Electric Bill With Pennies...Electric Co. Not Amused


A Bristol, Virginia man didn't get angry when his electric company screwed him; he just decided to return the favor.

John Almany was shocked when his monthly electric bill from Bristol Virginia Utilities (BVU) jumped to $350, but Almany, being the upstanding citizen that he is, decided to pay every cent. Accompanied by a friend/accomplice, Almany visited several banks and proceeded to exchange cash for gobs of pennies. After they had collected $350 worth of coins, they unrolled all 26,000 of them and then dumped the 170 lbs. worth of the pennies into two large duffel bags. The Bristol Herald Courier reported that the two cohorts then made their way to the electric company's local pay counter, where Almany gleefully informed the cashier "this is my bill, and I'm here to pay every penny of it."

The cashier initially refused the payment, but since pennies are legal tender, staff were eventually forced to start counting the mountain of coins. After two hours, BVU employees had only counted $26 worth and had to stop because it was closing time. Almany, point having been made, exchanged the coins at a machine for paper bills, and paid the remaining bill in cash the following Monday. BVU has since set forth rules that limit the amount of coins a person can use to pay a bill.

Well played, Mr. Almany. [From: Tricities.com, via neatorama]

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Cell Phones

Most Cell Phone Users Pay for More Minutes Than They Use, Study Finds

Americans Pay an Arm and a Leg for Cell Phone Service

It's no surprise that Americans are overpaying for cellular service, but you may be disturbed to learn exactly how much cash you're actually coughing up per minute of air time. A new study from the Utility Consumers' Action Network (UCAN) estimates that people are paying an average of $3.02 per minute of actual talk time.

Of course, that average is skewed by a relatively small percentage of consumers who greatly overestimate the number of minutes they need, and don't use the vast majority of them. But even after removing these most extreme examples, UCAN found that the average consumer was paying about $1 a minute.

Most consumers only use about a third of their anytime minutes, wasting the rest while still paying for them. Of course, you can place a lot of the blame for this at the feet of cellular providers, who structure their plans to dissuade customers from choosing cheaper options. For example, if you want to take advantage of AT&T's unlimited nights and weekends offer, you're required to sign up for a $60 plan with 900 anytime minutes.

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Green Tech, CES 2009

4Home Monitoring System Lets You Track and Control Energy Use


Last week at CES, 4Home Inc. showed off its new 4Home Energy system that lets you track and control the amount of heat and electricity used by any device in your home. The outlet modules and thermostat all report back to a base unit which can be accessed via a Web browser. From there, consumers can see not only broad energy use reports, but can drill down and see how much electricity a particular lamp uses. Best of all, the base unit can be accessed from anywhere, and can even be controlled by a smart phone.

Suggestions for saving power will be offered by the 4Home Energy software so that the home owner can cut costs and feel better by doing his/her part to waste less electricity.

Only downside? 4Home did not announce pricing or availability -- instead, it announced that it would be announcing pricing and availability on February 3.

Cell Phones

Public Servant Racks Up $200,000 Cell Phone Bill

Australian Public Servant Racks Up $200,000 Cell Phone Bill
We in America get up in arms every time we hear about a waste of taxpayer dollars or abuses by public servants. It seems that Australia is trying to upstage the States when it comes to ethically questionable behavior from public employees.

According to the Northern Territory News, an unidentified public servant, who has since left his post, racked up a $200,000 ($135,380 in U.S. dollars) mobile phone bill on his taxpayer-funded account. Just what was he doing? The employee apparently used his phone's data connection to download feature-length films without having a packaged data plan. To make matters worse, it appears that the employee racked up the ridiculous bill after he had left his government job.

The Northern Territory government -- which oversees much of the area known as Australia's Outback -- has launched an investigation to determine whether or not the employee committed a crime, but has yet to release any details. We applaud his ability to rack up charges so quickly, though -- We've seen $20,000 phone bills and even one for $85,000, but $135,380 takes a level of dedication to misuse that we've simply never seen before. [From: Northern Territory News]

Computers, MySpace, Back to School

Congress Considering Ban on MySpace and Facebook in Libraries

Bill Would Ban Facebook and MySpace in Libraries
Poor libraries -- they just want to fill our kids' heads with porn and violence. Is that so wrong?

First, libraries were forced to start filtering out obscene content in 2000. Then came the Patriot Act, which granted the government the right to examine the books you checked out and the sites you visited on a library's public computers. Now, lawmakers are trying to ban children from accessing MySpace and Facebook on library PCs in order to keep the kids safe from sexual predators.

The heavy-handed legislation -- a bill introduced by Representative Mark Steven Kirk of Illinois -- is, of course, being fought by the American Library Association. The library wants to protect people's privacy saying that it is essential if a community is to utilize the library for intellectual pursuits.

Library officials agree with the goal of the bill, but they say that educating kids and parents about the dangers of such sites is the only comprehensive solution to the problem, which is a more than fair point. Kids are crafty and aren't only signing on to MySpace at the library. Heck, any kid with a Sidekick could spend all day talking to predators and there would be no way to know.

We think a strong education program and some decent parenting can keep kids safe online, regardless of where they sign on from and what sites they use. [Source: USA Today]

Cell Phones

Haywire Cell Phone Sends 4,700 Text Messages Overnight

Haywire Cellphone Sends 4,700 Text Messages Overnight

We've covered a number of stories about crazy cell phone bills. Usually they're due to misunderstandings about what's included in "unlimited" data plans or frequent travelers making a few too many calls while overseas. This one, though, had nothing to do with the user. At fault was the cell phone, which sent 4,700 text messages in one night.

A woman in China set down her supposedly high-end cell phone on December 31 and went to sleep. She signed off for the night, but her phone didn't, and went haywire by sending out the nearly five thousand messages overnight. It wasn't until the next morning that the phone's owner discovered the problem.

Thankfully, though, the bill here wasn't as bad as many of the others we've reported on. The woman was out only about $42 for the experience, but she did have to pay for a new phone as hers was out of warranty.

From textually.org

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Cell Phones

Cell Phone Bills Higher Than Land Line Bills, For the First Time Ever

Consumers Set to Spend More on Mobiles Plans than Land Lines

If you have a cell phone (and we're pretty sure you do), have you thought about giving up your land line (a.k.a. a traditional phone that plugs into the wall)? Maybe you've already ditched your old talker. If you haven't, consider how much you spend on your cell phone plan versus your land line. If you're like us, you've either totally given up on a wired line to your home, or the bills from your cell provider make those wired bills look somewhat paltry. As it turns out, we're not alone -- according to recent government data, U.S. household spending on cell phone plans will exceed spending on land lines for the first time in 2007.

Last year households spent on average $542 on their land lines, while dropping $524 on cell phone plans. Given the increase in extra services (live TV, video messaging, music purchases) available on the shiny new iPhones and BlackBerrys we write about nearly every day, it's no surprise that this year cell phone spending will top land line spending by a wide margin.

That $524 meant people on average spent about $44 per month on their cell plans, which is right about on average with the bare-bones $39.99 plans most providers offer. But remember: This is the average across all U.S. households. If you consider the number of households that still don't use cell phones (we're looking at you, North Dakota), that average goes higher, meaning most folks are opting for additional services like extra minutes, extra lines, wireless data plans, and of course text messaging.

So, to those who got their first mobile phones this year: Welcome to the mobile world, and don't trust every text message you get.

Oh - and don't go around using your phone as a modem if you decide to download video, or you may end up like the man with the $4,190.76 iPhone bill, or, even worse, the poor Canadian guy who got an $85,000 cell phone bill, which we're guessing surpassed his land line bill by a long shot..

From the Associated Press/AOL News

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