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Oregon Family Receives $19,370 Cell Phone Bill

Computer frustration

You've all heard the Iphone bill horror stories and gasped at other outrageously high wireless bill mishaps...Well here's another one.

A family In Portland recently opened their AT&T wireless bill and found this number staring back at them: $19,370.

And you thought your wireless bill was high! The culprits in this particular case are a laptop AirCard and a less than forthcoming AT&T employee.

In July of this year, the Terry Family, of Portland Oregon, sent their son off to Canada with a AirCard equipped laptop so he could email and send photos of his trip. According to the Terry's, they had discussed the service with an AT&T employee prior to purchasing it. The employee allegedly said nothing about international fees, leaving the Terry's under the impression that, well, there were no international fees.

There were.

The Terry's received a mammoth, 200 page bill detailing the international charges that had accumulated with each of the 21 times their son had used the service. The family, who, according to their father has an average monthly bill of around $300, contends that not only were they not told about possible fees, but that AT&T never warned them of their escalating bill. In response, AT&T has stated that they are looking seriously into the matter.

Meanwhile, back in Oregon, we are sure the Terry's are seriously looking into changing service providers. [From: WFTV.com]


Engadget Mobile

In-Flight Calling Ban Passes Hurdle in Congress

It looks like that proposed ban on in-flight calling has now passed its first major hurdle in Congress, with it snagging some much needed approval from the House Transportation and Infrastructure Committee in a voice vote on Thursday.

While the so-called "Halting Airplane Noise to Give Us Peace" (or HANG UP, really) would make permanent the current ban on in-flight cellphone use, it'd also go one step further and put a stop to all in-flight voice communications, which its co-sponsors hope will prevent airlines from charging some passengers to use their phones while also charging others to sit in a phone-free section of the plane. Of course, the bill still has a long ways to go before it becomes law, but giving the recent polling on the matter, it would seem to have a better than decent chance of going all the way.

[ITworld Via Slashdot]

Colorado Toll Road May Require Online Registration

Interestate 70 in Colorado between Denver and the ski resorts to the West.

If you're seeking a Rocky Mountain High, you may soon need to pay the piper -- or at least invite a few friends along for the drive up the mountainside to avoid a proposed toll for Interstate 70 in Colorado.

State Senator Chris Romer, a Denver Democrat, has proposed turning I70 into a toll and HOV highway on Sundays throughout the year and on weekends during the peak ski season. The reason? Folks driving to and from the ski resorts clog the interstate so much that locals actually refer to the weekend traffic as a rush hour. Plus, all those cars are competing with 18-wheelers, making the road crowded, slow and a little dangerous.

To come up with a solution, Romer asked the public to engage in a "Wikipedia"-style, collaborative process to shape the proposed bill, allowing constituents to log on to groups.google.com/group/fixI70now so they could comment on his idea and make suggestions. While Romer didn't take every suggestion the public made, he does say the collaborative online discussion has shaped the proposal he'll put before the legislative body.

In short, his bill, if made law, would create weekend travel restrictions and tolls for a portion of I70 and ski resorts, requiring drivers to either have passengers on board to meet HOV requirements of at least three passengers or pay a toll. Truckers wold have to pay a toll during the restricted times no matter what. The goal is to reduce traffic by 10 to 15 percent.

There's another catch that is rankling a few Coloradoans, too. Before starting a journey up the mountain, drivers would have to register online so the state could measure traffic flow. If you're reading this article, then clearly this wouldn't be a problem for you -- you have access to a computer and an Internet connection. But what about those folks who still haven't completely joined the digital age?

Still, the bill is not in its final stage and he does promise to incorporate more suggestions made through the online discussion group.

From Daily Camera.

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Man Gets Slapped With $85,000 Cell Phone Bill


If you thought absurdly high and encyclopedia-sized iPhone bills were the only game in town when it comes to ridiculous cell phone charges, you were sadly mistaken. In fact those 300 page, $3,000 and $4,000 iPhone bills have nothing on what some poor Canadian oil field worker was charged by Bell Mobility.

After picking up a new phone that he could tether to his laptop and a $10 unlimited data plan, Piotr Staniaszek decided he wanted to do some downloading -- everything from HD movies to applications to watch and install on his PC. What happened next would have put most of us at the Switched offices in a body bag following a heart attack. Piotr got slapped with a $60,000 bill! Confused, he call Bell Mobility's customer service department, which informed him that it had made a mistake... his bill was actually $85,000!!

How Piotr wasn't immediately moved to violence we'll never know, but he was probably using more exclamation points than we are right now.

It turns out that he was being charged on a per-kilobyte basis because his unlimited browsing plan didn't cover using the phone as a modem. As a "goodwill" gesture, Bell Mobility has dropped the bill to measly $3,243.

Staniaszek plans to fight the bill saying he was never informed about the restrictions on his wireless plan. That said, he's coming off rather lucky, considering many U.S. wireless carriers strictly forbid downloading of movies and other high-bandwidth items over wireless broadband networks.

Do you think it's fair that this poor Canadian man was charged even $3,243, or should he have read the fine print?


From The Register



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Man Gets $4,190.76 iPhone Bill

Man Gets $4,000 iPhone Bill
We love you, iPhone bill. We've already had some great times together, and you've only been here two months. You remember that time you showed up on our door step in a box looking like a copy of 'War and Peace'? That was great. By the way, when we took you out the other day, you looked like 4,190.76 bucks.

Kidding aside, international roaming on your iPhone is a bad idea, in case you weren't already aware. This handheld Mac is big on media features and e-mail, meaning it burns through data pretty quick. Without an international data plan, that $0.05 per kilobyte adds up -- sometimes to over $4,000.

Pierre -- some dude who wrote to Consumerist -- took his iPhone on a vacation through Ibiza, Spain and Europe and managed rack up a $4,190.76 bill, mainly for international data roaming fees. He managed to talk a customer service rep into retroactively giving him the 20-megabyte-per-month international data plan, which dropped the price of additional data down to $5 per megabyte. Pierre's bill was slashed to just $900 which -- come to think of it -- is still insane!

Just remember that your unlimited data plan, on any phone, isn't really unlimited if you use it outside of the U.S. Check the fine print.

From Consumerist

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Girl Videotapes 300-Page iPhone Bill

If you're not familiar with AT&T's billing practices you might be a bit shocked to receive your first iPhone bill. Justine Ezarik was less-than amused when her 300-page bill was delivered in a box.

AT&T makes sure to take note of every single text message, every data transaction, and every phone call and print each on a separate line. That means that every time you hit that Safari web browser button, you're adding a line to your bill. Every time to receive or send a TXT message, you're add a line to your bill. It may not sound like much, but for those of us who live and die by our phone it adds up quickly. A 300-page bill is certainly uncommon, but 50-100 pages is fairly normal for heavy texters and mobile web users. Those of you with an AT&T account -- especially iPhone users -- may want to consider signing up for electronic billing to save a tree or two.

From Engadget and Tasty Blog Snack

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