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False Rumors About Free Flights to Haiti Spread Wildly on Twitter

With countries, organizations, and companies scrambling to provide aid to Haiti after the crippling earthquake struck near the nation's capital, the relief effort was bound to be a trending topic on Twitter. But with all the positive tweets letting folks know how to help, a string of negative ones flooded the social-networking site, too. According to CNN, false rumors spread Thursday on...

Airplane Photo Reveals Disturbing Reality for Large Passengers

Faced with a prolonged business slump, the airline industry has been cutting corners for the better part of a decade now -- much to the disgruntlement of passengers. Perhaps the most frustrating penny-pinching measure has been the reduction in seat size, a move aimed at squeezing more people on-board and thus marginally boosting revenue. Though it makes the average traveler feel more like a...

American Airlines Fires Worker For Responding to Customer Complaint

Ever since they started cutting costs in the face of an industry-wide slowdown a few years ago, airlines haven't exactly been Mr. Popular among traveling consumers. Long lines and delays have left most passengers dismayed and disgruntled. And now, one airline in particular faces a growing PR crisis after firing one of its employees over... defending his company? The former worker, identified...

Passengers 'Flying Without Fear' Thanks to Virgin iPhone App

Most people suffer from a little bit of unease prior to takeoff, but a fear of flying can be a debilitating and crippling affliction. Severe cases can force people to seek alternate modes of transportation, or to even ingest illicit drugs. Virgin Atlantic has been attempting to quell those flight concerns through its 'Flying Without Fear' program that, according to the company, enjoys a...

United Airlines Messes With Wrong Traveler... Again

A near celebrity in the eyes of anyone who's logged onto YouTube (or Switched) in past months, Canadian singer David Carroll was less than pleased when United Airlines baggage handlers broke his guitar last summer. United initially refused to pay the $1,200 repair fee, but -- after Carroll's song 'United Breaks Guitars' (video after the break) attracted millions of YouTube viewers and got nearly...

Pilots Who Overshot Destination Claim to Have Been Busy on Laptops

Crucial as they are to so many businesses, computers can also be distracting in the workplace. All too often, employees exchange YouTube goodies or IMs in lieu of doing real work. Most of the time, though, it's innocuous enough; we all need to shut off our minds at some point during the workday. Of course, our office isn't hurtling through the air at 30,000 feet, and our jobs don't entail keeping...

Plane Torn Apart Over Lost Cell Phone

Remember that girlfriend you used to have who would violently dump her purse out onto the floor, even on a subway platform, if it took longer than three seconds to find her ringing cell phone? Well that hyper-aggressive ex of yours (okay, ours) has nothing on the people at the airline Jet2, who literally tore a plane apart to find a missing mobile. Passengers in Murcia, Spain were held up for...

Google Offering Free In-Flight Wi-Fi on Holiday Virgin Flights

Virgin has been offering in-flight Wi-Fi on all of its flights since May, but prices for the convenience of checking Twitter at 30,000 feet have probably stopped some passengers in their tracks. That is, of course, if they've been able to decipher the convoluted pricing scheme: $12.95 for flights longer than 3 hours; $9.95 for flights under 3 hours; $5.95 for red-eyes; and $7.95 if you want to...

Flight Attendant Hits on Teen Girl via Facebook

Perhaps Australian airline Jetstar should look across the Pacific a little more often. If it were to have done so, it would have noticed stateside corporations' prevalent bans of social networking sites, and potentially saved themselves from some considerable embarrassment. According to News.com.au, a woman identified only as Elizabeth has complained to the airline of a male flight attendant...

Frustrated Flyers Venting via Twitter

There are few things worse than a terrible flight. Long delays, endless taxing, and random layovers can make flying unbearable. Only in the last few years have passengers been able to do anything other than complain to the person next to them. Stranded, angry, and delayed passengers are filing their complaints on Twitter, much to the airlines' dismay. A quick Twitter search for major airlines...

AirTran Offers Mile-High Netiquette Advice

You may soon find a new booklet in the pocket of your coach airline seat explaining proper airplane netiquette. On all AirTran Airways flights, alongside your SkyMall catalog and that pamphlet that illustrates how to survive the least traumatic plane crash possible, you'll now find useful tidbits like: "14B is not your office. It's an airline seat. Treat it as such," and "The lavatory is not...

Ryanair to Implement Standing Sections on Flights?

It's no secret that folks are trying to pinch every penny they can these days -- even bigwigs like Ryanair CEO Michael O'Leary, who incidentally is no stranger to cutting costs in unique ways. (Remember, this is the guy who wanted to charge overweight passengers extra and make folks pay to use the airplane toilet.) O'Leary is about to add one more idea to his 'cost-cutting greatest hits.'...

Online Travel Sites Ditching Booking Fees to Lure Back Customers

If you've ever booked a flight through a site like Expedia or Orbitz, you're used to the unavoidable booking fees that get tacked on to the cost of your airline ticket. But everyone is hurting in this economy, including bargain-hunting, online travel agencies. According to Reuters, sites like Travelocity are attempting to lure back customers (who are cutting back on business and leisure travel)...

Man Files $1M Lawsuit Against US Airways for Lost Xbox

A Yale student is suing US Airways for $1 million in compensation for his lost Xbox 360 and the emotional toll of attempting to recover it. He claims he had an Xbox 360 with a "specialized hard drive" and other fancy components worth more than $1,000 (is that the kind with the really, really loud drive noise?) in his checked luggage, and when he went to pick up his luggage it was considerably...

FAA Tells Pilots to Turn Off Their Cell Phones

The FAA has released a safety advisory recommending pilots turn off cell phones in the cockpit. Passengers are well-versed in powering off before takeoff, but during a recent en-route inspection, the first officer's cellphone began ringing as the aircraft sped down the runway for takeoff. The advisory states: During the takeoff phase, just prior to reaching V1, a rather loud "warbling" sound...