American Airlines Getting In On That Cell Phone Boarding Pass Fad

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Can a security operation do its job and be transparent about its policies at the same time?
That's the challenge for the Transportation Security Administration as it launches its new blog called 'The Evolution of Security,' where in just a couple of days, more than 700 members of the public have already posted comments on issues ranging from the varying sensitivity of metal detectors to the sometimes mysterious application of rules and regulations to people just trying to get to their flights on time.
The blog's goal is to "facilitate an ongoing dialogue on innovations in security, technology and the checkpoint screening process." In the early going, hot topics range from "shoes and liquids" to "inconsistencies" -- basically the common concerns of airline travellers today.
The site's motto? "Terrorists Evolve. Threats Evolve. Security Must Stay Ahead. You Play A Part."
TSA Administrator Kip Hawley writes that the blog was created to field questions from the public and provide answers, with the overall goal of getting passengers and the TSA "back on the same side, working together."
TSA personnel can't take the time to answer questions while doing their jobs at airport security checkpoints, so the blog was created as a way to explain policies to the public and take suggestions.
The comment policy is pretty straightforward. The TSA states the blog is for facilitating "an ongoing dialogue on innovations in security, technology and the checkpoint screening process." It will not post comments that are vulgar, abusive or off topic, which is common practice for moderated blogs.
Hawley asks for patience and good humor while the blog is in its early stages. Maybe that's good advice if you're standing in a long security line at the airport, too?
From Computerworld.
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It appears as if this whole Wi-Fi on airlines thing is finally taking off (sorry, couldn't help it). Four months after announcing that it intends to put Wi-Fi on some of its planes, American Airlines is starting to reval some specifics on the plan. Wi-Fi access to a broadband data connection will be provided by Aircell (which has also partnered with Virgin) on transcontinental 767-200 flights starting in 2008. The best part is the price, which we were worried about back in August when we heard the first rumblings of this program. How much, you ask? Well, it's going to cost $0. Thats right, it's free.
Not to be out done, JetBlue yesterday announced that it, too, would be offering free Wi-Fi on some of its planes -- as long as you're using it to access your Yahoo! Mail, Yahoo! Messenger, or BlackBerry Mail. This amounts to nothing more than a tease. The airline might as well not offer anything at all.
So far, efforts to bring the Internet to the air have failed. And pretty miserably, we might add. Connexion and Lufthansa (among other international airlines) teamed up a few years ago, but the service was shut down last December since no one seemed willing to pay for it.
Will these new efforts succeed where past ones have failed? In the case of American Airlines, we'd say there is a strong possibility, since it's offering access to any site, just like on the ground! And it makes a lot of sense to focus only on long-haul flights, since a long 14-hour flight to Tokyo is exactly when you need to be getting online.
Let's just hope people don't start using Skype or other Internet phone services and yap away the hours.
From CrunchGear
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