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Airline Apologizes for Passenger Tantrum Video Appearing on YouTube

Hong Kong airline Cathay Pacific issued a public apology last week for an incident involving a customer on February 4th. An airline employee, using a cell phone, filmed a woman screaming hysterically and collapsing on the floor. The un-named woman, who freaked out after missing her flight to San Francisco, met with airline officials last week who apologized to her "for the inconvenience and ...