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Cell Phones

T-Mobile and Microsoft Deal With Sidekick Data Loss Disaster


The Sidekick data outage has passed the one-week mark and is quickly closing in on two. What was supposed to be a day or two of inconvenience for customers has turned into an epic public relations disaster for T-Mobile, Microsoft, Danger, and the very concept of cloud computing.

Since the outage began last Friday, many users are still without access to personal data stored on Danger and Microsoft servers, including their calendars and contacts. Professional gossip blogger Perez Hilton has been particularly vocal about his displeasure with T-Mobile by loudly complaining about the cellular provider's failure to effectively communicate with its customer base.

Of course, this extended outage would be embarrassing enough if it ended there, but on Saturday things took a turn for the worse. T-Mobile announced that a Microsoft server failure had caused some customers' data to be lost forever. T-Mobile didn't specify how many customers were affected by the failure, but it didn't leave much room for hope, either. The company stated that, if the data in question wasn't currently on your Sidekick, it was "almost certainly" lost.

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Google, Web

Google Suffers Another Outage, Doesn't Explain Why

Google Suffers Another Outage, Doesn't Explain WhyYou may have missed it, but if you were one of the unlucky people caught in the Google outage yesterday, it may have seemed like the world was ending. At about 7:48 a.m. Pacific time yesterday morning, a glitch of an unspecified nature caused some traffic for Google services (including search, Gmail, and News) to be needlessly rerouted through Asia. The mistake caused slow downs and service interruptions for roughly 14-percent of customers, according to Google.

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Cell Phones, Computers, Celebrities, TV

Barbara Walters May Have Killed Twitter After Talking About It on TV



Barbara Walters, we're mad at you! You've killed our favorite micro-blogging/social networking service. Either that, or it was completely coincidental that your discussion of Twitter on 'The View' this morning immediately preceded a major outage of the service. But we're not buying it, Walters!

Do you use Twitter?



According to Tweetscan, a site that tracks and indexes activity on Twitter, some of the last messages sent before the whole site was brought to its knees were about Walters mentioning the service on 'The View.'

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Computers, Google

Gmail Plagued With Frequent Outages Today


Gmail users worldwide suffered the agony of a service outage that lasted for about two-and-a-half hours, starting at 4:30 am EST today. Google's blog reports that both consumer and business accounts were affected, no doubt severely disrupting many in Europe, where the business day was just beginning.

According to Google, users in the UK and US who have enabled Gmail Lab's 'Offline' feature had access to their inbox during the outage, but could not send or receive mail. After Gmail service was restored, Google announced that its engineers were still investigating the root of the problem.

Which e-mail service do you use the most?



Millions of people use Google's usually stellar Web-based mail service, and outages like this will certainly call up questions about web-based applications' limitations in keeping you up and running. As more and more computing functions are available on "the cloud," properly backing up your data is as important as ever, perhaps even more so. [From: GoogleBlog]


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Cell Phones, BlackBerry

BlackBerry Outage Blamed on Software Update Again

Blackberry Outage Blamed on Software Update -- AgainEarlier this week, the popular BlackBerry service for smart phones went offline. The outage was short, fixed within a few hours, but for those who remember the painful outages last year, it was an unfortunate reminder that perhaps things aren't entirely well at RIM, the company behind the BlackBerry.

The company has now reported that the problem was due to a bogus software update pushed to phones intended to speed up the flow of messages across its network. That's the same thing it said about the last outage in 2007, a mistake it promised to never make again.

From Engadget

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Cell Phones, BlackBerry

BlackBerry Service Suffers Brief Widescale Outage

Blackberry Outage According to reports, Research In Motion's Blackberry devices suffered a wide-scale outage that began this afternoon around 3:30 p.m. Eastern Standard Time, according to reports from carrier AT&T. The outage affected all carriers and not just AT&T.

The problem has reportedly been fixed, although Verizon indicates it may take some time for it to catch up with delivery of backlogged email to its subscribers.

The last time Blackberry service went out was this past September. After an earlier outage in April 2007, RIM CEO Jim Balsille said, "It shouldn't have happened, and it won't happen again."

So much for promises.

We think it is interesting that Blackberry notified its customers via e-mail.

From AOL Money & Finance.

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Cell Phones, BlackBerry

BlackBerry Suffers Yet Another Outage

BlackBerry Suffers Yet Another OutageIf you were having trouble receiving e-mail on your BlackBerry this past weekend, you weren't alone. On Friday, users began reporting that messages were being received very late or not at all. For some, the problem had resolved itself by late Friday night, though for many the slowdown persisted through much of the weekend. BlackBerry maker Research in Motion, or RIM, has blamed the outage on a software glitch and has not said how many of its North American customers were affected.

Everything now appears to be back up to speed just in time for the work week. Still, we can't help but think back to the similar outage in April, which lasted days and was ultimately blamed on inadequate testing of a software update. One month later, RIM CEO Jim Balsille said, "It shouldn't have happened, and it won't happen again."

We can't wait to hear what he has to say about this one.

From Smartphone Thoughts

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CNET provides the latest tech news, unbiased reviews, videos, podcasts, software, and downloads, making tech products easy to find, understand and use.

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