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The Most Bizarre Tech Support Questions

Classic Stupid Tech Support Questions
For those of you out there who have or had tech-support jobs, most of this will just sound like another day at the office. For those on the other side of the phone, this might be a little enlightening. You might not be aware of just how infuriating, difficult, and hilarious your calls and questions can be.

Robert Half Technology, an IT contracting firm, asked CIOs (Chief Information Officers) from around the country to send in some of the most bizarre questions they've been asked. Perennial favorites like "where is the 'any' key?" and questions about the retractable cup holder were among the responses. The true highlights, though, are the out-of-this-world requests like: "My daughter is locked in the bathroom, can you pick the lock?"; "Can you reset the Internet for me?"; and "Why isn't my wireless mouse connected to the computer?"

Of course, Robert Half does not have a monopoly on hilarious tech support calls. One of our contributors, while working tech support at a major financial institution, was asked "how do you type backslash?" Goes a long way towards explaining the market collapse doesn't it?

You can find more priceless tech support stories in the 'read' link below, as well as here at GetAmused.com and at TSC, Technical Support Comedy (NSFW). [From: The Age]

Computers

IT Workers Like Sleep and Hanky Panky on the Job

Half of IT-Workers Sleep, Make Out at Work

Is your computer still on the fritz and that helpdesk worker you called a week ago still hasn't shown up? We know what's keeping him.

A new online survey indicates that nearly half of IT workers have fallen asleep on the job. About the same number have kissed a co-worker -- on the job. That first statistic should be no surprise to any techie who has pulled an all-nighter or come in at an ungodly hour of the morning to get some software release completed. However, that second statistic is a bit surprising. Perhaps that lends a little more credence to the theory that geeks do it better.

From Slashdot

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