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AT&T made some significant changes to to its early termination fees (ETF) this weekend. The good news: if you buy "basic and quick messaging" phones, the ETF has been lowered to $150. And that fee will be reduced by $4 every month for the life of your contract -- a price drop of $25 over the term of a two-year contract. It may not be a huge discount, but it's a welcome one.
Now, the bad ...
One of the most frequent complaints levied against wireless provider Sprint is the lengthy waits experienced when calling into its customer service department. Sprint is taking a strong stance and making a major change to solve the problem, though perhaps not in the way you might be expecting. The company has decided to cancel the accounts of subscribers who it feels call customer service too ...
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I'm, like, okay with being a little crazy.
The time, energy, words, weight lost, nails bitten, scabs picked and nights I've struggled thru for this are easy to judge from afar, right?
Things I won't miss about being a freelancer: incorrectly estimating my taxes and owing a ton of cash at the end of the year.
So pissed at @thomashouston right now for not reminding me about James Blake last night.
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