Skip to Content

AOL Tech

ConsumerRights posts

Web, Social Networking

Frustrated Flyers Venting via Twitter


There are few things worse than a terrible flight. Long delays, endless taxing, and random layovers can make flying unbearable. Only in the last few years have passengers been able to do anything other than complain to the person next to them. Stranded, angry, and delayed passengers are filing their complaints on Twitter, much to the airlines' dismay.

A quick Twitter search for major airlines quickly reveals loads of negative flyer comments (e.g. Delta, American Airlines). "It's almost an underground rage factory," Terry Trippler of TripplersView.com, a travel review Web site, told Reuters.

Read more →

Cell Phones

'Take Back the Beep Campaign': Cell Phone Carriers Respond



David Pogue, New York Times tech writer extraordinaire, took to the Web two weeks ago in a campaign to force cell phone carriers to delete time-wasting, pre-voicemail instructions. Pogue writes that over 28,032 blogs have rallied behind the Take Back the Beep campaign, and "thousands and thousands" of complaints have been sent to Verizon, AT&T, T-Mobile, and Sprint. So, two weeks in, how have the cellular giants responded?

Sprint confirmed that it's possible to remove those instructions from its service, Verizon's mum on the whole subject, and T-Mobile responded to Pogue with a typically vague corporate statement: "We appreciate the feedback we've received from our customers, and these comments are being taken into consideration in our planning." AT&T said it would make some changes, and suggested it would "make Visual Voice Mail available on other devices."

If you haven't taken to the digital streets yet, or if you just want to reaffirm your commitment to the cause, Pogue's got instructions and contacts for making your voice heard. If this succeeds, maybe the momentum can be used to cut down on those absurd text-messaging rates. [From: New York Times via Engadget]

Video Games

Bad Deals Make Gamers Light in The Wallet

An easy equation: Weak economy means less disposable income, and less disposable income means less cash to spend on recreation, like video games. Don't forget the extraneous money pits, like add-ons, extras, and retreaded games.

Defending the joystick jockeys, Wired has compiled ten ways that gamers get the 'financial shaft.' How can a developer offer in-game abilities only to gamers who pre-order the game? Well, ask Sony and Gamestop. Unless you pre-ordered 'inFamous' at the game retailer (and laid down the extra five bucks), you'll never gain access to certain content.

Speaking of Sony, the mega-corp. is releasing a new version of its PSP handheld device, a smaller, downgraded console titled 'PSP Go.' The reason? Sony blames retailers for eating into profits, but gamers blame greed -- Sony will charge $80 more for the inferior device than it does the regular PSP.

Read more →

Computers, Web

TV Host Mobilizes Twitter Army Over $11K Phone Bill


Twitter's characterization in the media is slowly evolving from a criticized haven of narcissistic voyeurs to a viable medium of news and information. Site members can follow up-to-the-minute updates on specific topics, thanks to applications like Seesmic Desktop, and can spread important information instantly to thousands of other users. Last week, according to ComputerWorld.com, a U.S. television host used the site to mobilize his Twitter followers (all 60,000 "twoops") to fight consumer injustice.

After vacationing in Canada, 'Mythbusters' host Adam Savage (donttrythis on Twitter) learned, and tweeted: "AT&T is attempting to charge me 11k for a few hours of Web surfing in Canada. Pls RT (retweet)!" And re-tweet (spread the word) they did. Savage contended that while abroad he only browsed the Web on his laptop for a few hours and did not download any files. So, to fight the bill, he and his 60,000 followers sounded an angry cacophony of critical tweets. AT&T heard (or read) the complaints and relented, agreeing to absolve Savage of the charges.

Read more →

Switched Video

Follow Switched on Twitter

Deals of the Day

Latest Reviews from CNET.com

CNET provides the latest tech news, unbiased reviews, videos, podcasts, software, and downloads, making tech products easy to find, understand and use.

Top Product Reviews

  • Home Audio Reviews

    9.0 out of 10

    Definitive Technology BPX
    Works great with Dolby Pro Logic and Dolby Digital. Full Review

    9.0 out of 10

    Denon AVR-4306 (black)
    Incredibly well-featured 7.1-channel receiver; excellent sound quality; three HDMI inputs; converts analog video to HDMI output; upconverts analog video to 720p/1080i HD resolution; iPod and USB MP3 player connectivity; Internet radio and MP3/WMA streaming audio via built-in Ethernet port; XM Satellite Radio compatible; touch-screen remote; multizone, multisource operation; browser-based control via home network; accurate autocalibration routine. Full Review

    8.8 out of 10

    KEF KHT3005 (black)
    The KEF KHT-3005 is one compact, beautifully designed speaker package with solid aluminum satellites that feature unique driver technology to produce incredible clarity. Meanwhile, the equally astounding dual 10-inch, 250-watt powered subwoofer delivers ultradeep bass. Full Review

  • Cell Phone Reviews

    8.7 out of 10

    SignalBoost Mobile Professional Amplifier Kit
    The Mobile Professional Amplifier delivers a powerful signal boost to your cell phone. Also, it offers a compact design and easy setup. Full Review

    8.6 out of 10

    Wi-Ex zBoost YX510-PCS-CEL cell phone signal extender
    The Wi-Ex zBoost YX510-PCS-CEL significantly boosts your cell phone reception and is easy to operate. Also, it uses a wireless connection to your phone. Full Review

    8.3 out of 10

    LG VX6000 (Verizon Wireless)
    Compact and stylish; impressive battery life; solid audio quality; sharp color screen; built-in camera; USB ready; affordable. Full Review

  • Digital Camera Reviews

    9.3 out of 10

    Canon EOS 1D Mark III
    Extremely fast, 10-megapixel continuous shooting; very low noise; highly customizable; well-designed body with weather sealing; 3-inch LCD; abundant optional accessories. Full Review

    9.3 out of 10

    Nikon D3 (body only)
    Full-frame sensor; well designed, pro-level weather-sealed body; very low noise, even at extremely high ISOs; fast. Full Review

    9.0 out of 10

    Canon EOS-1Ds Mark III
    Very low noise, high quality images; 21.1 megapixels; live view shooting; pro-level build-quality and performance. Full Review

  • Desktop Reviews

    8.9 out of 10

    Velocity Micro Edge Z30 (Intel Core i7)
    Best value among midrange gaming PCs; Velocity Micro's consistently high build quality; compact case makes few sacrifices; second graphics card slot previously uncommon at this price. Full Review

    8.5 out of 10

    Apple iMac (24-inch, 2.8GHz)
    A minor specification update results in some significant performance gains; graphics upgrade an option on this 24-inch model; sleek, polished design didn't receive an update, but we won't start clamoring for a new design until the current one is at least 12 months old. Full Review

    8.4 out of 10

    Velocity Raptor Signature Edition Gaming PC
    One of the fastest PCs we've tested; a PCI Express RAID card helps media encoding performance; typically immaculate Velocity Micro assembly; strong, three-year warranty. Full Review

Featured Galleries

Nissan Land Glider
Vintage Keyboards
Retro Computer Logos
Vintage Computer Festival
Motorola CLIQ
iPod touch
iTunes 9
Video iPod Nano
The Beatles: Rock Band

 

Switched Desktop

Get the New Switched Desktop

Latest tech news, Switched mail, and more.

AOL Tech Network

Resources

Autoblog

Daily Finance

Download Squad

Engadget

Joystiq

Urlesque

Fanhouse Main

WalletPop

Gadling