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jeff18250

Member since: Feb 4th, 2008

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Say Good-Bye to the Ugly Cable Set-Top Box (Switched)

Feb 4th 2008 7:18PM I have a Bright House box on one set and a cable card on a wall mounted LCD TV. The card goes out several times a month. I have had eight of them in 7 months. Sometimes I can reset it by unplugging the set and removing the card. Other times I have to get them to bring me a new card. Each person I talk to gives me a different story. They do not know what they are doing. I am now told that the Television industry is no longer making sets that accomodate the cards because they are so much trouble. What am I missing in your story? My experience is a nightmare. It takes an hour or more just to get someone to answer the phone at Bright House. I would dump the cable but it is forced on us through association dues!