BlackBerry Suffers Yet Another Outage {Switched.com}

Sep 10th 2007 4:16PM When my Blackberry's e-mail went down I went to my ATT store to see what the problem was. Once the nature of the problem became clear I contacted RIM to learn where users might be able to get status info as their website had no mention of service interruptions. Their only response was that since I received my Blackberry service through ATT, this was ATT's problems and that RIM wouldn't deal with me. CLEARLY this IS a RIM problem and I am quite disappointed with their "F-off" response to what a reasonable person would consider to be an appropriate inquiry.