Chicago 911 Now Accepting Photos and Video Messages
So far, dispatchers have collected 40 images from citizens calling the emergency line, but wants to emphasize that operators are not there to provide technical support. In the event of an emergency, dispatchers don't have time to explain how to send in images to the caller. There is potential for those images to provide valuable evidence to investigators and offer a more objective analysis of a situation. Still, some believe the program won't gain much popularity, as other mobile phone systems (like Txt2Tip) never managed to take off.