A U.K. man's iTunes account was compromised last week,
leading to about £1,000 (around $1,600) in fraudulent monthly gift purchases made from his bank account. According to the Register, the man awoke to an e-mail confirming he'd purchased an iTunes monthly gift -- a way to give somebody an allowance to use in the online store. Since Peter didn't remember making the purchase or recognize the gift recipient's e-mail address, he checked his iTunes purchase history and discovered enough fraudulent purchases to overdraw his bank account by about £300 (about $460). Peter contacted his bank and Apple, letting them know he wasn't responsible for an overdrawn account or these purchases. His bank, HSBC, restored the funds so Peter could pay his bills, but Apple only replied with an automated message that said the account had been suspended. Naturally, Peter was incensed. "After years of buying Apple products and using iTunes to by some music and apps now and again, they'd taken the whole day to get back to me and basically claimed no responsibility or offered any help," he told the Register.
Of course, Peter did agree to link his bank account with iTunes, and,
as we've seen in the past, that can lead to trouble for iTunes users. Although it's not clear how Peter's account was hacked, as he points out, it might be time for Apple's security measures to face a little more scrutiny, too. "It is completely unacceptable that Apple has turned iTunes into some type of pseudo-PayPal without security measures, monitoring and care being taken to run something so important," he said.
Tags: Apple, banks, iTunes, itunes store, ItunesStore, money, scam, security, top
Comments
5
Subscribe to commentsNemephosisFeb 5th 2011 6:18PM
The bank is the one someone deals with when it comes to credit card fraud, so what did he want Apple to do about it? You know why they claimed no responsibility, Peter? Cause it's not theirs. I'd guarantee he picked one of these as his password: "Peter", "12345678" or "password".
soheilFeb 6th 2011 12:23AM
@Nemephosis You're seriously blaming the victim? Are you out of your mind? Are you one of those people who says rape victims "were asking for it" because of how they dress?
NemephosisFeb 6th 2011 12:21AM
@soheil I kind of lost my sympathy when I got to the "I've been buying for years and so they need to help me" part. What should they do? They're not a bank, they're not going to investigate his credit card. HSBC is the one that will take care of that.
You notice how this is an isolated incident, and not a mass hacking thing. That means he used a simple-simon password anybody can guess. When people are that stupid, yes, they deserve it. Some people just shouldn't be allowed to interact with technology.
soheilFeb 6th 2011 12:24AM
@Nemephosis " When people are that stupid, yes, they deserve it. " You're insane, there's no point in discussing this with you. I'm just happy you've posted your views on the internet, where society can get a judge of your character in full view.
galaxygirl01Mar 6th 2011 6:36PM
This isn't isolated. It has happened to and I've seen on other sited that this has happened to other people too. We all seem to have been hit around the same time as well. Whilst I informed both my bank and iTunes of the activity when I noticed it at the end of January, they still allowed the transactions to go through on march 1st! My account is severely overdrawn now, over my limit and I have had zero funds for 6 days. Worse still is that I purchased a song from iTunes the same day as these transactions cleared so my account I'd not pay for the song. In reply to one of my emails about the £1000 fraudulent transactions iTunes have had the cheek to tell me to pay my 99p either by adding new card details or, wait for it, with a gift certificate!!!!