Collection Agency Gets Served Over Dubious Facebook Practices
Beacham reportedly fell behind on her car payments (to a whopping total of $362!), so MarkOne sought her out on Facebook. The agency purportedly even contacted Beacham's sister and cousin on the site. According to ABC News, Beacham's attorney Billy Howard contends, "This is a huge invasion of privacy." MarkOne asserts its practices are acceptable, however, when dealing with a "fully public profile."
The FTC's Fair Debt Collection Practices Act doesn't address social networking, but it does forbid the use of open and obvious correspondences like -- oddly enough -- postcards. (So, it's probably time to update the ol' act.) Until that happens, though, the FTC's site does provide extensive information about dealing with intrusive debt collectors -- including how to make them stop, and how to sue them.