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Let's ignore Best Buy's murfing and endless violations of privacy for the moment, and focus on the "deals" it brazenly offers without resorting to tricks or scams (sort of). First, it was $130 to set up a PS3, a task that even our parents could handle. Then, the company generously gave away free copies of Tweetdeck, which is already free. And recently, an eagle-eyed shopper noticed that Best Buy's "hot deals" were actually priced higher than the manufacturers' suggested retail prices. After all that, the boys in blue (and yellow) had the audacity to ask you to let them install 'Red Dead Redemption' for you.
The latest blatant rip off was caught by a Consumerist reader as he walked through the aisles of his local outlet to find an offer to "set up" your e-book reader for a paltry $29.99. What exactly does this package get you? Well, the Squad will turn it on, install any firmware updates (read: press "OK" a few times), and confirm that the e-reader does, in fact, work. We almost admire the Geek Squad's gall to even offer such services, but the amount of intellectual dishonesty it takes to actually charge for such a thing just doesn't sit well with us. We'll continue to take our gadget dollars elsewhere. [From: Consumerist]
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Comments
2
Subscribe to commentsDigiAug 5th 2010 10:35AM
After working tech support. I can certainly see why they offer these services. Some people wont even be able to turn on an e-reader let alone configure its wireless security settings. These e-readers are something I would buy for my 50 year old mom who thinks when she can't open a webpage the computer is broken and she needs to buy a new ones.
Not everyone is so technologically inclined and can understand these services. Many people goto best buy because the "nerd squad" can help them and can explain things to them. Thats what most people want, is things to be explained to them in a way they can understand.
jdc321boomAug 5th 2010 11:50PM
I don't see why you're so inclined on bashing Best Buy. If you don't want the service, that's ok. If you do, great. I'm sure there are quite a few of us who would appreciate the option being available as opposed to there being no option at all.