Yelp and OpenTable Team Up So You Never Need to Speak to a Hostess Again

I much prefer a 19 yer old as opposed to a smart aleck 35 year old who thinks he/she is doing you a favor.

What I have found is the 19 year old is being trained by a 35 year old who considers potential customers a bother

Take note Restaurateurs you are losing customers.

Sorry, I meant "Open Table" as opposed to Yelp, see above

Matthew Zuras spews from his Holier - Than - Thou perch:

" to avoid having to speak directly with the front-of-the-house plebes"

Obviously the author needs to work at a "plebes" job for a while to fully understand the nature of working the front lines.

Mr. Zuras, may you lose your "writing" job and have to actually work someday. Lose the attitude, and maybe I wiill read your submissions the next time I see your name at the top.

why don't you just take MORE jobs?? as if there are too many. what will the hostess do now? i'm a 19-year-old hostess and i'm very good at my job - never do i sound bored. but thanks, sweety.

Sad that some people consider it a plus to have yet another opportunity to avoid interacting with others. I've found most hostesses to be friendly and accommodating. Maybe the author's attitude has something to do with his negative experiences with restaurant hosts and hostesses?

OF COURSE HOSTESSES ARE BORED...IT'S A LOW PAYING JOB THAT HAS NO FUTURE....AND AS FAR AS THIS RESTAURANT SITE IS CONCERNED, MOST WORKING PEOPLE IN THIS COUNTRY CANNOT AFFORD RESTAURANTS, BUT I'M SURE AOL KNEW THAT!

I beg your sublimely idiotic pardon, Mr. Zuras. How could you be so rude and elitist as to call those who take reservations "front-of-the-house plebes"? I won't be reading any of your articles from now on.

and all this time I thought plebes were people who sat in front of their computer all day trying to write useful information for websites like this plebe.

i havnt been in a restrurant in years, see i cant even spell it, its all garbage food

This is just another of those stupid ideas which should never be considered in the first place.

I can only guess Mr.Zuras (And I use the term without the respect normally associated with the title),is one of the growing number of people I have witnessed, who can write wonderful e-mails, texts and Power point projects,but lack the necessary skills to actually interact with other people. I'm in sales, and, its amazing to me to see an entire generation of people unable, or unwilling to actually speak face to face with another person. To actually cold call(meet a perspective new customer by going into their business).But yet they will send beautifully written proposals. I guess the point is, Mr. Zuras' mocking of the "hostess," or reservation person at the restaurant displays to me his lack of ability to handle general day to day interactions with other human beings.

I think this is a bad idea!! I am a Hostess and much older then 21 but I love my job. I enjoy meeting new people and engaging with them. Pretty soon between the computer and the texting nobody will have contact with people. I don't know about you but when I go to a restaurant I enjoy seeing a smiling face when I enter. And the one person had it right...lets take more jobs away we don't don't have enough now!!!!! KEEP THE HOST!

A hostess job is an entry level job and like any other entry level job, it is what you make of it. If you're just a hostess just so you have a job, it probably isn't very rewarding, but if you're a hostess whose goal is to advance to waitress, cook, supervisor, manager and eventually open your own place, it is the starting block to your future if this is the industry you want to work in. I have seen the very bored and I have also seen the very excited hostess.

Your kidding right? It seames you cater to the rich and famous. Who makes a reservation fo dinner anymore,

The first time I tried Open Table, I made a reservation, and the restaurant had no record of it. Luckily, they accomodated me any way. Several times I tried to book on Open Table, only to have the site tell me nothing was available within 2 hours of my choice, then I called the restaurant and made the reservation without difficulty. No more Open Table for me. I'll call the restaurant.

i like the old fashion way.