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Verizon Rep Threatens to 'Blow Your Motherf***ing House Up' Over $308 Bill

by Matthew Zuras on May 28, 2010 at 05:15 PM

Verizon Rep Threatens
Verizon, what is wrong with you? You continue to bill customers who are dead and buried, you lie in national advertisements about servicing countries that don't exist, and you harass some poor family for a four-year-old $18,000 bill. Does Blackwater lead your customer service seminars, too? Because, now, one of your reps has been haranguing a man for a relative's $308 bill (not even his own!) and has gone so far as to threaten, "I'm going to blow your motherf*cking house up."

Al Burrows of Las Cruces, New Mexico filed suit against Verizon back in April because he was getting collection calls "too numerous to count" for a bill that wasn't even his. Burrows claims that Verizon violated state and federal debt collection laws, and that the company's incessantly "vulgar" and "abusive" inquiries constituted a "negligent infliction of emotional stress."

Burrows told ABC News, "We were scared." Despite the fact that it wasn't Burrows's bill, he arranged a 90-day payment plan with one Verizon rep in an effort to stop the harassment. But another rep, who was aware of the arrangement Burrows had made, called shortly thereafter, said she knew where he and his family lived, and vowed to blow up his house. That seems reasonable, right?

Say what you will about AT&T's nationwide network of dropped calls, but at least they're not arsonists (we don't think). Verizon, will your next attack ad reveal a pop-up map with the rest of your customers' homes you plan to detonate? Because threatening to blow up someone's house might sway some people toward the iPhone carrier. Then again, if you mess with AT&T, you might just get shot. [From: Santa Fe Reporter, via: Consumerist and Huffington Post]

Tags: AlBurrows, billshock, CellPhone, CellPhoneBill, top, verizon, weird

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