When Omar Ramos-Lopez was laid off from his job at
Texas Auto Center last month, he decided to send his former employer a message... about 100 times. It turns out that Ramos-Lopez not only had an intimate knowledge of cars, but knew his way around computers, as well -- and, in particular, around his company's online vehicle-immobilization system.
With the help of a former colleague's log-in information, the newly unemployed Ramos-Lopez logged on to Webtech Plus, a network that allows the Austin based Texas Auto Center employees to remotely disable (or set off horns on) cars that haven't been paid for. Once he gained access to the system, Ramos-Lopez began running down the entire database of clients, in alphabetical order, routinely disabling their cars, setting off their horns, and vandalizing their stored records. After customers began pouring into Texas Auto Center with complaints, managers got suspicious, and decided to change the passwords for all employees. The rash of mysterious breakdowns subsided, and police soon traced the hacker's IP address to Ramos-Lopez, who was slapped with computer intrusion charges on Tuesday.
While the system won't disable a car's ignition while it's running, it definitely serves as a not-so-friendly reminder for the owner to pay up. As
Wired reports, this passive-aggressive form of a payment reminder has been met with controversy ever since it was introduced about a decade ago. Many argue that disabling a car unnecessarily humiliates customers who might be strapped for cash, or, at the very worst, may leave drivers stranded in times of emergency. Others, though, see it as an informal way to extend credit to those who may not be able to qualify for a loan otherwise.
Call us softies, but all of this seems a bit too much like mafioso-style bullying for our comfort. Having your car repossessed may be about as pleasurable as having a root canal, but at least you
know your car's gone, and don't have to live your life in fear of an invisible enforcer. And, as Ramos-Lopez proved, there's always the possibility that the power falls into vengeful hands, and pandemonium erupts. After all the havoc wreaked by a rogue employee, perhaps Texas Auto Center and others will start reconsidering their covert means of coercion. [From:
Wired]
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Always Turn Off Stolen GPS Units
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Things Not to Do After Stealing a Cell Phone
Gary Walker, an Ohio resident, stole a woman's phone while she had temporarily stepped out of her car to check a street sign. He proceeded to snap a shot of himself with the hot phone's camera. Later, when the victim went online and downloaded her data to transfer it to a new phone, Gary's mug popped up. The rest, as they say, is history.
HighTube
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Girl Recovers Stolen Mac By Remotely Activating Its Webcam
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Teen Arrested After Bragging About Arson on Security Cameras
A pregnant Los Angeles teen was arrested earlier after allegedly starting seven fires near her home. 19-year-old Amanda Gessner was caught after convenience store cameras caught her chanting, "The fire company is gonna be
mad at me!" She was certainly right about that!
Would-Be Voyeur Puts Spy Cam in Restroom, Leaves Video of Himself
An upstate New York man installed a camera in a unisex bathroom. The camera was discovered soon after installation, and police found he'd left a video of himself on the camera. Police are still looking for the man.
Forklift Tricks on YouTube
If you're going to show off your sweet forklift driving skills to your buddies, it's probably best to just do it in person. 20-year-old Australian Matthew Garry Ward uploaded a video of safety-violating forklift tricks to YouTube, and was reported to authorities after a coworker passed the video along to the boss.
Laser Pointer Shenanigans
Remember those time-sucking high school pep rallies where some loser would whip out a laser pointer and temporarily blind people in the bleachers? This 15-year-old genius from California, was arrested after shining his laser beam at a police helicopter.
Tags: cars, disgruntled employee, DisgruntledEmployee, hacker, remote disabling, RemoteDisabling, top
Comments
22
Subscribe to commentsTiffanyMar 19th 2010 8:26AM
This technology exists on all new model cars with a computer. Onstar can disable a "stolen" car. They have a commercial about it now. Think of those implications in relation to this hacker story. Blows your mind to just even go down that road. Big Brother is here now! It's just a matter of who Big Brother is working for... car credit companies, GM/FORD, the police/govt.???
pnut166Mar 19th 2010 12:56PM
Haven`t you noticed? Car credit companies, auto makers, and the govt. are all the same entity these days. Wake up !
cheriMar 19th 2010 2:45PM
The lies, the deceptions, the corruption, the outright greed of government and all it's many interested companies, etc. has become appalling. The problem of big company and government greed is OUR problem. We have become spoiled and apathetic. In my father's day none of this would have been allowed. There would be strikes, there would be protests. When we were paying near $5 a gallon for gas, Exxon had the unmitigated nerve to admit to making it's largest profit ever. I don't know about you, but I don't remember voting on that. I don't remember voting for Insurance Companies to work with Doctors to make more money for theirselves by duping the public. I could go on and on, but you are right...Big Brother is here and he's watching you give him all your money. I'm with the guy that we start having small groups of regular people get together and think of ways to rock the big brother boat. In the sixties, my girlfriend's father ate lots of lettuce. When, for no reason, the price escalated, he protested. He stood in front of the grocery store telling people not to buy lettuce. It worked. The price came back down. Are any of us willing to make these kinds of protests? Or are we going to remain spoiled and apathetic? I can go without many things for the sake of making the price fare. Can you? Can everyone in South Bend area do without a Pop for a week? I could go on and on, but there is one person I will never trust again, and that's Big Brother.
Frank SDweeleyMar 21st 2010 11:24AM
Computer intrusion ..............what a joke this cyber terrorism and life in prison should be the punishment for these hackers ,thats the only way we will deter this. How can we as a culture depend more and more on electronic media of all types when these types are going around messing things up?
leonMar 19th 2010 8:43AM
The customers have belly ached for all sorts of tech things to be put into their cars. They have cried and cried to have everything from telephones to tv's and more. All a car should be is a means of transportation and skip all the frills. Serves the spoiled public right. Bring back the cars of the 60's and forget the fancy do-dads.
emily29388Mar 19th 2010 12:39PM
You mean you'd let us keep our radios? Sorry, couldn't resist that little dig. I do in fact totally agree with you. And as been clearly demonstrated this ability to disable a car can fall into the wrong hands. Unite America! Tell your local elected officials how you feel. Please don't let this pass by as a "why should I care, I make my car payment." If you buy a modern car the ability to track and disable you exists, whether you're paid for or not.
jayMar 19th 2010 9:01AM
I for one think that what this guy did was great. Not because because he was mad at his employer but rather it brings attention to the sleazy world of car dealers.
I mean has anyone gone to this auto dealerships website and seen the prices that these goons are trying to sell their trash for?
Talk about bilking people!!!
I mean a 10 year old domestic car with over 100k on the odometer that is not even a luxury vehicle for 9k?......what is up with that?....I mean an old Chevy is an old Chevy!!
These guys need to quit selling to people who are down on their luck or should not be in the USA at all.
This dealership obviously specializes in bottom feeding to get customers. I hope that they go out of business
rcMar 19th 2010 10:00AM
Personally I will not purchase an automobile from a dealer (most are buy here pay here types) that use the remote cutoff. I do know they can malfunction and this could be very dangerous especially to ladies who work late nights and must depend on their car starting immediately for safety. They say they won't cut off while running,however my nephew was in a serious car crash and its believed that his remote cutoff device malfunctioned and disabled the engine while in a sharp curve during a heavy rain. He was in serious condition in the hospital and the dealership reclaimed the wreckage sending it to the scrap yard before this was realized preventing an investigation. So if you decide to buy a car do your best to avoid these unsafe and insecure devices. Your life might depend on it!
mikeMar 19th 2010 11:28AM
This is hilarious. I see all the repossessed credit union cars on repofinder.com and I wonder how soon this is going to happen again.
guyMar 19th 2010 10:30AM
RC is correct. These devices are not tested, nor are they manufactured, to any kind of specification. They can, and do, malfunction. They're built using the same cheap components/technology as car alarms and are not to be trusted. The best advice is to not buy a car equiped with one. Also, the buy here/pay here "dealers" that typicaly use them are nothing more than loan sharks. They take enormous down payments and charge huge interest rates. The cut offs are set to lock/disable your car at midnight the day your payment is due-especially nice for the third shift working ladies. I'll never have a car with one and I'll never use one of the "Texas iron pile dealers" that use them.
guyMar 19th 2010 10:36AM
Tiffany mentioned "Onstar" as having the same capability. She's right, however the finance company can't use it unless it's in the contract. That doesn't preclude it being misused or malfunctioning. I've got a Corvette with a built in security system and it used to shut off the engine and/or set off the horn spontaneously. I've stll got the 'vette, but it don't have that techno crap anymore!!!
ianMar 20th 2010 5:40AM
i agree
mark masonMar 19th 2010 11:07AM
Sounds like a new game in town, steal a car and see how fast you can pull the "disaibled ignision" program off the computer, or by pass it, before they find out it's stolen.
whip5000Mar 19th 2010 11:32AM
Everyone complains about the price of the cars and the device to disable the car. These are places that sell to people who have lousy credit and are known for not making payments. These are not people who pay a day or two late or innocent women working third shift. They are trying to get a Lexus on a Chevy budget and figure even if I only have it for a little while, at least I have it. The dealer charges a lot because there is a lot of risk. They put the device on because more times than not they don't get their money.
If you don't want to pay that much... pay your bills!
If you don't want your car shut off... pay your bills!
Simple.
cronkbrastMar 19th 2010 1:14PM
Ah Whipster you have the real easy answer don't you........
What happens when Mr. John Q Public's company goes and lays off workers and Johnnie is out of work for 99 weeks cause the he and the 4,999 other schmoes that worked for Mr. Republican business owner (yeah YOU) are all pounding the pavement for 500 available jobs? Cause Mr. Repug wasn't making enough of a profit. (20% instead of 40%)
Another REPUG RETARD in action on the WEB!!!!!!!!
emily29388Mar 19th 2010 12:42PM
Not a lot of love lost here on car dealers. But, there are private sellers out there if you don't like doing business with dealerships. Most important, who twisted your arm and made you buy a car you didn't want? You can always turn down an offer you don't like.
irocker350Mar 19th 2010 1:00PM
I never did like the whole Onstar idea to begin with and this is just another reason why I'll stick with the classics, my newest car is a 1989 IROC-Z and the oldest is a 65 Pontiac Tempest, both in very pristine condition, I just don't like the idea that someone at the government's behest could locate me and disable my vehicle remotely. Not that I make a habit of participating in illegal activities. I just don't like to cede my privacy and mobility and on my cell phone the "location" option is turned off but they could still get a fix on my aprximate location by tracing which cell towers it was connected through, they can keep their potentialy remote controlled cars
barilandryMar 19th 2010 1:07PM
We need a "remote disable switch" for chishui88's computer!
wordman238Mar 19th 2010 1:00PM
Here's a scenario for you; some one let's a young lady in mid to late 20s gets a new job with a significant pay increase. She has great credit a nice amount of money in her savings enough for a decent down payment. So she decides to trade in her old clunker and treat herself to a new car. She deserves it; why not she's worked very hard. But here's the thing her company after she's been there 3 or 4 months goes under. Not just bankrupt but shuts Completely down. So what is she going to do? She calls her parents. They tell her that she can move back home temporarily but they can't help her in any way financially. But that's ok she tells them because she already has a new job waiting for her. So she gets herself together. Packs her car with all of her bare necessities, and off she goes. Only about halfway on her 1100 mile journey out in the middle of nowhere her car company (because she's late maybe just a couple weeks) decides to shut her car off to remind her to pay her bill that she had already duscussed with them and made payment arrangements. Ok here she is in the middle of nowhere her cell can't get a signal no stores or gas stations absolutely nothing. When just then a couple of guys pull up and ask her if she needs any "help". I guess you get the picture. There are so many variations to why companies SHOULD NOT br allowed to be able to do this with vehicles.
omegamanMar 20th 2010 12:14PM
You need to read the article again. The system doesnt disable a car thats already running because thats dangerous it just prevents it from starting. So what was she doing in the absolute middle of no where with her car turned off.