<?xml version="1.0"?>
<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/">
<channel>
<title>Switched - Comments for Disgruntled Moviegoer Takes Her Fight to Facebook</title>
<link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link>
<description>Switched Comments for Disgruntled Moviegoer Takes Her Fight to Facebook</description>
<image>
<url>http://www.switched.com/media/feedlogo.gif</url>
<title>Switched</title>
<link>http://www.switched.com</link>
</image>
<language>en-us</language>
<copyright>Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only.</copyright>
<generator>Blogsmith http://www.blogsmith.com/</generator><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Payne was right this lady needs to get off her high horse. also them doing a search and stopping the movie would be more annoying then asking to see everyone tickets. If you don't like the theater rules wait for movie to come out on dvd and watch it at home.]]></description><dc:creator><![CDATA[Daniel]]></dc:creator><pubDate>Mar 4th 2010 5:42PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Daniel,<br><br>Take your opinion and go F*** yourself.  It is the responsibility of the movie house to provide entertainment to paying customers.  By ruining the customer experience, they failed epically.  Furthermore, the response was SO far out of line, tell me... how did you feel with me starting out this response with profanity?  Did it anger you at all?  In reality, I don't wish anything ill of you, I just wanted to make a point.  NO ONE should ever be subjected in a professional manner to having profanity thrown at them, especially from someone like a Vice-President who ought to know better.]]></description><dc:creator><![CDATA[Dimada]]></dc:creator><pubDate>Mar 6th 2010 12:34AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[In this day of age we presently live in everything is paid with a credit card. Hell you can't even get into the Olympics with out a VISA. Anyone that would even think about runing a business without credit card options is just committing sucide before the doors open. Daniel you need to wake up and smell the coffee son !]]></description><dc:creator><![CDATA[gregolt648]]></dc:creator><pubDate>Mar 6th 2010 3:48AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[I cant see how people can side with her, They where doing there job, Asking to see there tickets stubs is something you all know is a chance you take going to movies. If they stopped the movie it would of messed up the schedule for the rest of the showing for the day. saying they should wait is giving the people who snuck in a free showing that they did not pay for.  Bottom line is you should really never leave you house with out some cash on you, Cause you never know when the he atm will be broken. Also the atm maintenance belongs to the bank and not the theater. You all need to wake up and realize that as customers your not always right, learn to read the fine print.]]></description><dc:creator><![CDATA[Daniel]]></dc:creator><pubDate>Mar 6th 2010 10:07PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Are you stupid Daniel? That's the dumbest comment I have ever heard.<br><br>The owner of the theater is wrong. That's what's wrong in America today: Remember this moto: "The customer is ALWAYS right". What's missing today, is customer service. When customer service returns to businesses then businesses will prosper again.]]></description><dc:creator><![CDATA[Hercules40]]></dc:creator><pubDate>Mar 4th 2010 6:15PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Uh sorry but no the customer is NOT always right. I've worked customer service jobs my entire life and currently still do. In this instance the theater was in the wrong. But the customer isn't always right I know that for a fact.]]></description><dc:creator><![CDATA[theharlster]]></dc:creator><pubDate>Mar 6th 2010 8:34PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[well said hercules<br><br><br>debbies]]></description><dc:creator><![CDATA[dmwarrenyork]]></dc:creator><pubDate>Mar 6th 2010 4:34AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Hercules40-The Customer is NOT always right (Neither is the Company.) BUT you MUST put the Customer FIRST if you expect to GIVE any sort of good Customer Service. AND you MUST do your very best to rectify the what ever the Customer believes is wrong-or at least come to a VERY Reasonable Compromise in the as promptly as time will allow.<br><br>It's sad that the lady expected to get cash from the ATM at the theater & only found out it was broken when they got there, but didn't have any time-because maybe the bank was closed-or the movie was about to start. So they had to borrow money from thier friends. Of course Security came in to put them on the spot-because a little humilition goes a long way--aparently not long enough that the VP is beyond indulging in name calling himself for sport..]]></description><dc:creator><![CDATA[Gunner]]></dc:creator><pubDate>Mar 6th 2010 10:51PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[The customer is NOT always right. THAT'S what's wrong with this country. Even the man that coined the phrase, "the customer is always right" admitted that this is not a true statement. People abuse this mantra to get what they want, no matter how unreasonable it is. A more appropriate saying is, "The customer is right until proven wrong. If the customer insists that he/she is right after having been proven wrong, then the customer is an idiot."<br><br>Yes, in this instance, the customer WAS right, but it's a rarity.]]></description><dc:creator><![CDATA[EricC]]></dc:creator><pubDate>Mar 6th 2010 11:02AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[I agree with that VP 100%. How do you plan a night out at the movies and not have enough cash? As soon as I read that I had to read no more. This is 100% the lady's fault.<br><br>I work in retail, and the customer is ALWAYS right...10% of the time. They don't know how to read, are ignorant, don't carry money, and expect us to get on our hands and knees to serve them. Prices go up because they leave perishable items on the shelf to rot, and waste food and drink on the floors in movie theaters...that is why businesses don't prosper...the customers' attitudes.]]></description><dc:creator><![CDATA[mikemaj82]]></dc:creator><pubDate>Mar 4th 2010 8:03PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[I would guess your not in customer service...if you are pass your response to your boss!.....lets see how he feels about it!!]]></description><dc:creator><![CDATA[reginaldreed]]></dc:creator><pubDate>Mar 5th 2010 2:57PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Wow, you're an awfully angry and bitter person to be in retail.  Do you truly believe that the VP was correct in leaving this derogatory and offensive message: "drive to White Bear Lake and also go [expletive] yourself."  She did not personally attack him.  She held her composure and made her point.  He was so far out of line--someone at his level should, at the very least, know how to deal with these types of issues without taking them so personally.  It was her money spent, not his.  It was her time spent, not his.  It was her movie interrupted, not his.  There is no excuse for his behavior and your response to the situation seems to put you in the same place mentally where he is.   ]]></description><dc:creator><![CDATA[Kay]]></dc:creator><pubDate>Mar 5th 2010 9:51PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[A customer who is prepared to pay for goods or services is always right.  A customer who isn't ...is not a customer, but a burden that everyone in line has to deal with.  ]]></description><dc:creator><![CDATA[mrlodguy]]></dc:creator><pubDate>Mar 5th 2010 11:30PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Well, you must have missed the part where she said the ATM in the theater was not working that night (so she wasn't broke, she just had no CASH), and I'm sorry, but I have NEVER been to a theater that doesn't take cards. I mean, that in its self, is an idiotic business move! I hope the VP looses his job, and the company goes bankrupt over this. This is more than just poor customer service, this is HORRIBLE business practices!]]></description><dc:creator><![CDATA[Juliann]]></dc:creator><pubDate>Mar 6th 2010 12:05AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[mikemaj82,<br><br>Let me guess... you must be the VP's son, and probably manager of the theater?]]></description><dc:creator><![CDATA[Dimada]]></dc:creator><pubDate>Mar 6th 2010 12:37AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[While I agree with you that the customer is always right 10% of the time, if that, the VP was completely out of line.  Kole Leaf had her ticket paid for her at the theater so how she attended the movie was of no concern of them.  She wanted to pay but the ATM machine at the theater was not working, so friends paid for her.  If the idiots at the theater were so stupid that THEY screwed up and let 8 people in without paying they had 2 options. 1) They could eat the loss since it was them that made the screw-up, or 2) Use the decent sense to stop the movie and check for valid tickets.  The VP has given evidence that he is idiot and will cost the company a lot of money and himself his job.  Perhaps, in the future, he will THINK once and maybe twice before he makes such a collosal ass of himself again.]]></description><dc:creator><![CDATA[Michael]]></dc:creator><pubDate>Mar 6th 2010 1:56AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[VP was wrong should of not said that, customers carry credit cards,debit card, everbody carries credit cards or debit check cards inless you CANT GET ONE!!<br>Customers are not  ignorant ,we PAY YOUR PAYCHECK REMEMBER THAT NEXT TIME YOU POST A STUPID COMMENT,WORKING RETAIL TELLS ME YOU CANT GET A CREDIT CARD OR CHECK CARD!!REMEMBER THIS NEXT TIME YOUR WITH A CUSTOMER WE FEED YOU SO DONT BITCH..]]></description><dc:creator><![CDATA[bbenz7190]]></dc:creator><pubDate>Mar 6th 2010 2:24AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[The VP may be right about not paying for everything on credit, but that doesn't mean he can tell her to "drive to White Bear Lake and also go [expletive] yourself".]]></description><dc:creator><![CDATA[Kerowyn]]></dc:creator><pubDate>Mar 4th 2010 11:54PM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[This VP can go [expletive] himself.  I pay for everything with my credit card, even for something as small as a cheeseburger off the dollar menu.<br><br>Why carry cash?  It takes up room, and you always end up with annoying change.]]></description><dc:creator><![CDATA[KyleB]]></dc:creator><pubDate>Mar 5th 2010 5:26AM</pubDate></item><item><title><![CDATA[Comments on Disgruntled Moviegoer Takes Her Fight to Facebook]]></title><link>http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</link><guid isPermaLink="true">http://www.switched.com/2010/03/04/disgruntled-moviegoer-takes-her-fight-to-facebook/</guid><description><![CDATA[Are you really using a credit card to eat a $1 burger at Mc'd ? Get a brain Kyle.]]></description><dc:creator><![CDATA[gideon waxfarb]]></dc:creator><pubDate>Mar 5th 2010 8:54PM</pubDate></item></channel></rss>
