Earlier this week, ReadWriteWeb (RWW) published a
timely piece about Facebook's larger strategy in light of the newly announced interconnectedness between AOL's AIM and Facebook Chat. Less than an hour later, the post was flooded with traffic, increasingly confused commenters asking, "Why wont you let me sign in?" What went wrong?
A Google search for "Facebook login" (and most other terms) reveals News Results up top, followed by traditional search results. RWW's timely 'Facebook Wants to Be Your One True Login' story landed first in the news results, and therefore first on the search results page. Therein lay the problem.
The traffic bump and explosion of user complaints reveal how some people use their browsers, search engines, and the Web as a whole. Instead of typing "facebook.com" into the address bar or using bookmarks,
Daring Fireball's John Gruber explains, they type the term (in this case, "facebook login") into Google and click the first link on the page, effectively using search as a navigation tool. Unfortunately, there's a big security issue here. Many are clicking links without checking the URL, which helps to explain the continued success of phishing schemes.
Comments like "i need the old facebook this new one is very bad bbbbbbbbbbuuuuuuuuuuuuuuuuuuuu" may be funny, but RWW argues that the confusion is a result of Google's decision to place more immediate, and
potentially more relevant, news above regular search results.
Two types of thinking seem to be in play. First, millions of Google users have become experts simply from years of use, and have come to expect Google's constant updates to make search results more relevant (e.g., adding breaking news to search results, incorporating real-time tweets). The second way of thinking hasn't kept up with the Web's constant change, and sees a computer and the Web as means to a finite end. Google hasn't necessarily failed; knowledge of the Web just hasn't kept up with technological innovation.
The Web can, of course, be used in countless ways, and using search as a navigational tool is certainly valid. Still, let's face the facts: far too many users are clicking first, and asking questions later. [From:
ReadWriteWeb,
ReadWriteWeb and
DaringFireball]
http://xml.channel.aol.com/xmlpublisher/fetch.v2.xml?option=expand_relative_urls&dataUrlNodes=uiConfig,feedConfig,entry&id=786664&pid=786663&uts=1266360371
http://cdn.channel.aol.com/cs_feed_v1_6/csfeedwrapper.swf
Facebook's Most Annoying Things
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Most Annoying Things About Facebook
Sure, Facebook can be a lot of fun. It's a great way to reconnect with lost friends and to keep up with people on the fringes of your social circle. And as far as workday distractions go, there's nothing better.
It's hardly a perfect service, though. Minor aggravations add up fast and can drive you nuts. We've combed through the annoyances to find the ten annoyances that bug people the most.
Most Annoying Things About Facebook
Problem: Constant interface changes
Why it's annoying: Granted, innovation is necessary to avoid becoming stale, but sometimes you're better off leaving well enough alone. Facebook has radically overhauled its front page so many times that it's hard to keep count. Just as the anger dies down over one design, the site changes things again -- and confusion sets in. What's the difference between "News feed" and "Live feed"? And why can't Facebook remember which I prefer?
Possible solution: Sadly, there's not much you can do about this -- except wait for the next face-lift.
Most Annoying Things About Facebook
Problem: Inappropriate automated friend suggestions
Why it's annoying: Friend suggestions can be handy, but when Facebook tries to push an ex-girlfriend or boyfriend on you, it's kind of awkward. Similarly, if you've had a major falling-out with someone who has mutual friends, you're bound to see their face pop up in the 'suggestion' field at some point. It makes a clean break that much harder to get.
Possible solution: The little "x" to the right will make the suggestion go away forever. To prevent further frustration, you might want to also click "see all" and weed out any other offending names.
Most Annoying Things About Facebook
Problem: Never-ending game invitations
Why it's annoying: 'Farmville' and 'Mafia Wars' might be fun, but if you don't want to play them, the constant invites are infuriating. Many Facebook games are like Ponzi schemes; the way to succeed is to get more people playing. And once you've managed to filter out one game, another pops up.
Possible solution: It's not too hard to hide the requests and invitations for these games. Just click "Block this application" when you get the first invite. Then, hover over the updates that are clogging your news feed, and click "Hide" when the word appears.
Most Annoying Things About Facebook
Problem: Political fights
Why it's annoying: Between cable news and talk radio, it's hard enough to hide the squabbling between the left and the right. So when political debates fire up on Facebook, it's particularly annoying. All you want to do is see friends' pictures and learn what they're up to -- not eavesdrop on a debate over healthcare reform.
Possible solution: If you've got a friend who picks such fights in their status updates, you might be best off hiding them. You can still check in on them whenever you'd like, but you won't have opinions shoved down your throat.
Most Annoying Things About Facebook
Problem: Imported updates from Twitter
Why it's annoying: Tweets have their own language and shorthand, and if you're not familiar with the 140-character-or-less updates, it might look like someone had a hand spasm while typing. Facebook and Twitter are two entirely different services -- and forcing the two together feels like a poorly arranged marriage.
Possible solution: Once again, you're kind of stuck. Your best bet is to either embrace the language of the tweet -- or learn to selectively ignore posts.
Most Annoying Things About Facebook
Problem: No 'Dislike' button
Why it's annoying: A friend proudly mentions in a status update that she got a promotion. That's an easy thing to like. But what about when they announce they've been laid off? In its relentless drive to be cheery, Facebook hasn't given us the choice to quickly commiserate or disagree with someone.
Possible solution: There's an active lobbying effort to get Facebook to add a 'Dislike' button, with over 553,000 people members of a group specifically asking for one. Hopefully, the powers that be will listen to the protests.
Most Annoying Things About Facebook
Problem: People who 'friend' you too fast
Why it's annoying: Sometimes it's a person you've gone out with one time. Sometimes it's a coworker you only speak with occasionally. But odds are you've been 'friended' by someone you'd rather not have on your list. Technically, ignoring the request is an option, but that can create some real world tensions.
Possible solution: Your privacy settings can make this problem an easy one to conquer. You can block specific people from seeing status updates, photos and more by choosing 'custom' and black-listing them. Then, hide their updates from your news feed.
Most Annoying Things About Facebook
Problem: Stealth tagging
Why it's annoying: We all have horrifying childhood pictures or shots we wouldn't want to share with the world. Invariably, though, friends will post them as a joke of sorts and tag you. All of a sudden, that prom picture of you with acne, coke-bottle glasses, and a really bad perm is out there for everyone to see.
Possible solution: You can untag yourself, which prevents others from putting your name to the picture -- but in some cases, that's closing the barn door after the horse has run away.
Most Annoying Things About Facebook
Problem: Obvious celebrity marketing ploys
Why it's annoying: Celebrities love Facebook -- or so it would seem. But all too often, it's someone writing on their behalf (and often poorly). That doesn't stop avid fans from falling over themselves to 'like' every comment and chime in as part of the 'amen' chorus.
Possible solution: Unless you're sure it's actually the celebrity doing the updates, you'd often do better to just avoid the pages. After all, is it really that critical that you declare yourself as a fan?
Most Annoying Things About Facebook

Tags: bog, design, facebook, google, readwriteweb, rww, social networking, SocialNetworking, top, web
Comments
30
Subscribe to commentsariesklynee13Feb 16th 2010 5:04PM
when you get your "log in" page up... just add it to your "favorites" then you never have to worry about it again :)
ariesklynee13Feb 16th 2010 5:09PM
I heard that the upcoming changes include charges. Is that true?
If it is true... they have lost me as a customer. There are many other FREE sites... and there will be many more.
Thomas HoustonFeb 16th 2010 5:40PM
Nope, no plans for charging.
MELBA ANN WILLIAMSFeb 16th 2010 5:16PM
NO ONE likes the new Facebook. Competition makes the world go round~~I wish some very High Tech Geeks would begin a new site and Call it EASYBOOK--- and use a comprable format like the Facebook users are already comfortable with. It would be a major hit and leave Facebook weeping on the highways of social media.
ConniFeb 16th 2010 5:43PM
boo, hoo! you people are stupid, it's not rocket science... get a life.
Tom ossmanFeb 16th 2010 6:08PM
IF IT AIN'T BROKE DON'T FIX IT , FIRE THE IDIOT WHO CHANGED IT
Linda SeymourFeb 16th 2010 6:32PM
This isn't the problem I was having with the sign-in. FB kept denying my password and finally after changing it for the fourth time, it goes through. Also, many times, I log on and then a window comes up stating that Internet Explorer can't pull up the FB page. Has anyone else had that problem?
HeatherFeb 16th 2010 6:48PM
About two weeks ago, I got on facebook on my phone. I didn't recongize any of the people. Then I realized I was logged in as someone else. A teenage girl from 2000 miles away that I'd never heard of. It kinda worried me that it could be happening to many other people, or that someone could be logged on as me. I could have easily ruined her life by sending evil messages to her friends, but I would have never done anything like that. But some people would. This is a serious issue that facebook should fix.
smithahuskyFeb 16th 2010 7:44PM
GREAT!!! Now I have to go and buy Facebook for Dummies to figure it out.
floydduncanFeb 18th 2010 3:37PM
goforit