http://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/ Switched Comments for AT&T Ranks Last in Consumer Reports Customer Satisfaction Survey http://www.switched.com/media/feedlogo.gif http://www.switched.com en-us Copyright 2012 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/http://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/
With customer service, I treat every customer rep like a human being. In doing so, I've shaved up to $180 of unnecessary charges off my family plan (mainly due to one caller who would call the other line, she is mentally disabled).

I almost switched to Sprint, but I just like AT&T too much.]]>Dec 3rd 2009 11:01AMhttp://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/http://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/As a once fine company, they have fallen far from grace in my eyes. I wish I had an alternative in my area for the landlines and DSL.]]>Dec 3rd 2009 1:25PMhttp://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/http://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/iphone) I had AT&T for like a month, and dealt with their billing dept. for 3 months...AT&T IS THE WORST!]]>Dec 3rd 2009 1:47PMhttp://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/http://www.switched.com/2009/12/03/atandt-ranks-last-in-consumer-reports-customer-satisfaction-survey/Dec 3rd 2009 2:12PM