Network Solutions Loses Nearly 600K Credit Card Numbers

by Lee Bains on July 28, 2009 at 02:21 PM

You wouldn't think that a business called A-1 Lock & Key would have too many break-ins. And you might not believe that a store called Jojo's Gun & Pawn would be prone to a rash of stick-ups. But Web broker and online marketing firm Network Solutions recently ran into a great big Network Problem when a hackers' long term infiltration of its servers left 573,928 names, addresses, and credit card information exposed.

Friday, Network Solutions issued a notification to 4,343 of its e-commerce clients (nearly half of its total clientele) stating that nearly 600,000 credit cards belonging to those sites' clients had been compromised between March 12th and June 8th. CNET reports that routine server maintenance uncovered malicious code this June, and Network Solutions promptly hired a computer forensics firm to investigate.

Spokeswoman Susan Wade told CNET, "At this point, we don't have a reason to believe that (the data) has been used." Still, Network Solutions is working to get to the bottom of the breach, helping its affected customers suss out the problem and monitor their credit card accounts. The company has also set up a Web site at CareAndProtect.com to address the problem and notify its clients of any developments in the case. [From: CNET]

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Tags: credit cards, CreditCards, ecommerce, hack, identity theft, IdentityTheft, security, top

Comments

Shashi BellamkondaJul 28th 2009 3:35PM

Neutral

Hi Lee,

Thanks for posting. I work for Network Solutions. We are doing whatever it takes to respond quickly and efficiently to our E-commerce customers who are affected by this whether it involves using social media or any other resource. The team across all levels within the organization has been working round the clock to promptly respond to customer concerns.

Network Solutions team deeply regrets this unfortunate incident and we are doing the best we can to minimize the impact this has on our customers affected by this.

Thanks,

Shashi Bellamkonda

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AgnesAug 1st 2009 8:55AM

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Thanks for the information but how do I know if I'm an affected end-customer? Your clients names have not been identified for me. As responsible as Network Solutions is being about this, I have no way of knowing if your customer will be equally as responsible and notify me. I realize the level of your obligation ends with your customers but it isn't their credit card numbers that have been compromised. It is ours.
Who do we contact??
Sincerely,
Joe Consumer

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wendygoerlJul 29th 2009 3:08PM

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maybe somebody should check out this "wealthyloves7" that's been spamming all the Reader Comments lately.

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Dirty LogicJul 29th 2009 3:38PM

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Minimize the impact Shashi? Even if these customers don't have to face fraud problems, they still have to deal with the fact that information aside from their credit card numbers have been compromised. Not to mention, they're going to have to deal with having these cards replaced. The damage is done, and the credit cards are hardly the only issue here. I'm just glad I'm no longer a Network Solutions customer =/

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adreamusaw69Jul 29th 2009 6:53PM

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I think hackers should be put to death. Any time one of them is caught and put to death it
might make other jerks stop screwing with peoples lives

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CatmovesJul 29th 2009 7:59PM

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"Friday, Network Solutions issued a notification to 4,343 of its e-commerce clients (nearly half of its total clientele) stating that nearly 600,000 credit cards belonging to those sites' clients had been compromised between March 12th and June 8th."

Lemme see. Hmmmm.
Say 2 times 4,343 = 8,686.
And 600,000 divided by 8,686 equals 69.
Each of those clients had 69 credit cards on file with this company? Oh, hahahahahahahahahaha.
But it gets worse. Apparently only 4,343 lost their credit card numbers to the hackers. That mean each of them lost about 138 credit card numbers to the thieves. (I don't know if I can stop laughing.)
Good old AOL can't do 4th grade math.
And/or Network Solutions thinks we're Network Stupidos.

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AlJul 29th 2009 9:46PM

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Catmoves - Those are corporate clients, each one of whom may have hundreds or thoursands of customers whose credit cards were processed through Network Solutions. It's not that each individual person had 100+ credit cards on file.

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Cash4TestStripsJul 29th 2009 9:02PM

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CA$H Paid for your unused - unexpired Diabetic Test Strips. We get them to diabetics who need them with no medical insurance. www.cash4teststrips.net

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netpoliceJul 30th 2009 1:52AM

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I think, for those end user or card holder.. you should contact your BANK and report that you infos might hack by someone or to block your cc when use on net.

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