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Which Warranties Should You Get?

by Sean Captain on May 28, 2009 at 02:01 PM



2. Hire tech support for newbies

Sometimes the problem isn't a product that dies, but the user who kills it. Computers are perhaps the most frustrating gadgets, especially for non-geeks who take no joy in learning about the registry or system preferences. It's not surprising, then, that Apple, which attracts many tech freshmen, sells so many of them the AppleCare program, which extends support from three months to three years. That kind of service upgrade is worthwhile not only for n00bs, but also for the nerds who love them, and would otherwise get stuck providing the tech support themselves.

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