Should You Get an Extended Warranty? (10 Things to Consider)

Burning question: Should I pay extra for an extended warranty?
The short answer: No.
The much-longer answer: Probably not, though it depends on what you buy, what the plan covers, and how techie you are.
We do recommend warranties for theft-and-loss-prone handheld devices like cell phones, but it's likely that your laptop, TV or cell phone won't bite the dust in that narrow span of time between the end of the manufacturer's coverage and the end of the extended warranty. In fact, tech products don't break as often as we fear they will. And when things fall apart, they do so promptly. "If you get a lemon, things tend to go wrong in the first year when the product's under warranty," says David Carnoy, the executive editor of c|net.
But service plans or other insurance policies might be worthwhile if they offer something beyond the standard warranty, such as better tech support or protection against theft and accidents.
Read on for our 10 tips on protecting both your gadgets and your bank account.





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Comments
37
Subscribe to commentsbrrs137May 28th 2009 5:08PM
Many people buy many things, some of them very expensive. With so many investiments and life's complexities,buying an extended warrenty is a luxury that provides peace of mind. Sometimes you win sometimes you may almost win. I bought a laptop computer. After much research , it was generally recommended that , in the case of a sensitive lap top , an extended warranty was warranted. Do what makes you personally feel comfortable . Peace of mind is important.
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LiaraMay 28th 2009 5:19PM
Things don't go wrong after the first year, my ass! (Narrow span of time in between standard and extended warranties, my ass! Mine extended it from one year to three!) I got the extended warranty on my laptop, and for good reason. During the almost three years I've owned my computer, I've had to have three repairs: replace power cord, replace ethernet hub, and replace wireless card. These were not damages, but just components wearing out from the amount of use (I'm a college student). Two of the three were after the one year standard warranty but during the extra two years. And all three repairs were free as a result. (Far as I know, the replaced components would have cost significantly more than the warranty cost itself.) My extended warranty has been well worth the extra cost. I might actually be able to get my computer to survive all of undergrad with little to no extra cost aside from this warranty. It really does depend on what you are buying, what the extra warranty is and for how much, and other unique circumstances. Saying that it is *never* a good idea to extend the warranty on your computer is completely foolish!
ahhcoffeeAug 29th 2009 6:47PM
I can say this. ALWAYS get the insurance on your cell phone. The extended warranty is up to you. Consider this. If you lose it, its stolen or drops in the pool your phone that may have been free now cost at least 150 for a cheap one.
yodamanbabyboyMay 28th 2009 5:47PM
ALWAYS buy the extra warranty insurrance protection, you will be GLAD you did when it comes down to having your item(s) repaired, and don't go cheap either especially when you came out of pocket for something you really wanted .....RIGHT.
GwenMay 28th 2009 10:58PM
I rely on my gold cards to double the warrenty and never buy anything that does not have a one year MFG. warrenty. Sony did have only a 90 day warrenties.
PeterMay 28th 2009 6:15PM
Okay so being a former salesman that sold warranty's, some salespeople get commisioned off warranty sales. I can also tell you if the sales people don't get money the store manager does. Also if you don't want trouble with your laptop just by a cheap Apple, problem solved.
ronjodiMay 28th 2009 6:36PM
Extended warranty's are where they make thier profits and commisions. The fact is that only 6% of customers ever use the warranty. I know because I sold extended warranty's for the auto industry and made great commisions. I never purchase them nor have I ever had a product break that a warranty would have covered. I estimate that in the last twenty years I saved over $15000.00 by turning down all auto (5), appliance and electronic's extended warranty's. Remember all insurance policy's are a gamble you only win when you lose.
KATHI JOMay 28th 2009 6:54PM
WARRANTY YES! YES! YES! I PURCHASED A DELL LAPTOP GOT THE FOUR YEAR EXTENDED WARRANTY! IN CASE IT GOT DROPPED... AND IT DID BUT WAS STILL WORKING FINE. ALMO ALL COMPUTERS GO ON THE BLINK BY YEAR THREE OR FOUR. THEY HAVE NEW UPDATED MODLES BY THEN. IF YOUR NEEDS REPAIR OR NOT EVEN IF IT'S JUST RUNNING SLOW YOU CAN SEND IT IN FOR A NEW ONE. I ALWAYS, ALWAYS BUY THE FOUR YEAR EXTENDED WARRANTY WITH DELL! LOW AND BEHOLD ONE MONTH BEFORE THE WARRANTY EXPIRED, MY HARD DRIVE BLEW. DELL SAID THEY COULDN'T FIND THE REPLACEMENT PARTS. THEY OFFERED ME A REBUILT ONE TOO. I SAID NO! I PAID OVER $2,000 FOR THIS LAPTOP! I ASK TO SPEAK TO A THE TECH SUPPORT BOSS. LATER ONE CALLED ME BACK AND SAID I'VE BEEN A GOOD CUSTOMER, AND THEY WANTED ME TO BE HAPPY. SAID THEY WOULD BE MAILING ME A BRAND NEW LAPTOP WITH SAME OR BETTER HARD DRIVE & PROCESSOR. THE ONE I PURCHASED WAS 1GB, THE ONE THEY ARE SENDING ME HAS 2GB. WE'LL SEE WHEN IT ARRIVES, BUT SO FAR SO GOOD. I AGREE PAY FOR THE WARRANTY NOW OR END UP PAYING MORE LATER FOR NOT HAVING ONE. JUST THE STRESS ALONE OF NOT HAVING TO WORRY ABOUT LOST OR DAMAGED ELECTRONIC'S, IS WORTH THE MONEY FOR THE WARRANTY!
KATHI JO ~ HAWAII
inspectorme2May 28th 2009 6:40PM
The so-called Geek squad is a joke. I took my laptop to them because it would not boot up. They charged me $75.00 to tell me that, and they said it would cost me another $325.00 to fix it. I took the laptop to another computer shop, they fixed it for $49.00 total, that was to fix, and diagnostic. I went back to the Geek Squad and advised them of this, and the guy said that it was to bad, they would not or really cared that I was able to get it fixed for so much less. I will never go to the geek squad again. And by the way, I did purchase the extended warrenty however it had expired 1 week before going back into the Goon squad.
s myersMay 28th 2009 7:15PM
The last good extended warranty ($700) was for a 1982 Dodge Colt w/ manual trans (made by Mitsubishi) which offered a 5 year, unlimited milage, all major components 100% w/ $50 deductible warranty, and as a young on the road salesman (and too dumb to know how to fix my own car at the time), after 3 years, the car had 125000 on it and had some breakdowns (bad alternator, bad starter, bad wheel bearing), bad water pump, bad caliper, and some sort of engine problem, all of which Chrysler fixed, however, on the engine (145,000 miles) Chrylser began to whimper about normal wear and tear, and offered to pay only 80%, which I accepted. Then there were other minor repairs, and the car started spending regular down time at the garage, at which point I moved on to a Mitsubishi Tredia (w/ automatic trans), which was not a cool car (no big warranty, trans blew at 95k, engine blew at 140k, not a good buy. I would by another Dodge Colt (it had a cool upper and lower axle with the 5 spd trans - gadgety, but fun - low axel in 1st could climb trees). Still, Mitsubishi made the Zero, and the Japs never really repented, so my days of Mitsubishi cars are behind me.
lavodnasjMay 28th 2009 7:40PM
Best Buy is the WORST BUY. They sold me a lemon of a home theater system and even with their extended coverage never fixed it. They never showed up when they said they would and when they did show up they sent a store clerk, not even a representative from their tech support and/Magnolia. The kid actually broke one of the speakers on the home theater system. I haven't set foot in a Best Buy in over three years as a result of spending nearly $3000 on a home theater and installation. The home theater still does not perform as they initially said it would and the only reason it performs at all is I had to pay another contract to come fix Best Buy's shoddy work. My best advice is don't waste your money at Best. I actually considered finding other similarly treated customers to file a class action lawsuit against them because of their negligence and malfeasance.
NKHartMay 28th 2009 7:45PM
I've saved over $2,000 in repair bills because I bought extended 5-year warranties on a stove and refrigerator I bought at Sears. I bought a DVD VCR combo at Circuit City and did not buy the extended warranty. The first month after the 6-month warranty ran out, so did the machine. Lost $400 on that one because I didn't spend $20 on an extended warranty. Today I will always buy the extended warranty, if only for peace of mind. Today's merchandise is Chinese junk. You will need the warranty -- buy them.
Dixelanddelight1May 28th 2009 7:45PM
I bought an HP laptop in April 2008. I had to send it back 1 time durin that year...I decided to go ahead and purchase the extended warranty in March 2009..The 1 year warranty ran out the 4th of April...in May...the harddrive and motherboard went out in my laptop...sent for repair...got it back...1 1/2 weeks later...it has went out again...so now its gotta be sent back to Hp for repair yet again...Thank goodness for the extended warranty...If not id be w/o a laptop and no repair and no money to get another one
Tommy NolanMay 28th 2009 8:02PM
I purchased extended warranty's from Lowes on all of my new Electrolux appliances. They have complicated electronics and if that were to go bad after the one year warranty it would be a costly repair bill! Sometimes you save alot if you spend a little.
landonbsmithiiiMay 29th 2009 10:00AM
No one needs insurance until they do. The bottom line is Insurance providers are not charities, they are for profit businesses. They calculate the odds of something going wrong and the cost to repair and come up with a cost for the policy that will yield them a profit. I am not saying this as someone for or against insurance. Knowing how this works it is statistically true that chances are you will not need the policy, however we are not talking about a huge margin. Its a gamble either way.
MaureenJun 30th 2009 10:53AM
My 2 yr old HP computer just came out of the shop. I bought it at Best Buy and took the extended warranty. Glad I did. I paid nothing for the new motherboard.
If you're not a techie, and I'm not, I definitely recommend the extended warranty on a higher priced computer. I've used it on every computer (4 since 1995) that I've owned...2 Gateways, 1 HP, 1 Dell.
AmaharajNJun 30th 2009 6:30PM
most warrenty cover the original purchaser which is the store. they have ninty
or six month to move the product out of the store. If it do not move they with in nine month it go on sale . If you the comsumer buy after the first ,six month then you only have six month warrenty from the manifacture so the store ask you to buy an investment insurance policy for about two to three years ,which cover repairs or replace with new this is good .In New York state their is a 30day return policy and the original purchaser is the consumer so you get the full one year
warrenty..If you have a full year manifacture warrenty and you buy extended warrenty it start from the date of purchase , in turn you killed one year of your warrenty. Alwase buy this warrenty at the end of the manifacture warrenty or call
the 800 number on the book that comes with the product.