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<title>Switched - Comments for Logitech.com: How Not to Provide Adequate Customer Service</title>
<link>http://www.switched.com/2009/04/24/logitech-com-how-not-to-provide-adequate-customer-service/</link>
<description>Switched Comments for Logitech.com: How Not to Provide Adequate Customer Service</description>
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<generator>Blogsmith http://www.blogsmith.com/</generator><item><title><![CDATA[Comments on Logitech.com: How Not to Provide Adequate Customer Service]]></title><link>http://www.switched.com/2009/04/24/logitech-com-how-not-to-provide-adequate-customer-service/</link><guid isPermaLink="true">http://www.switched.com/2009/04/24/logitech-com-how-not-to-provide-adequate-customer-service/</guid><description><![CDATA[Funny, they must have just gone downhill recently.  I've had to replace two products under warranty a few months ago and had not a single issue.  They even sent me replacements without asking for the original devices back.  I actually repaired one of the mice and now have two MX Revolutions for the price of one.  I informed them I'd fixed the old one before they shipped my replacement, and they still shipped anyways.  I was very pleased and recommended them highly for it.  Oh well, guess the economy really does turn good companies a little down after a while.  Hope this was isolated...]]></description><dc:creator><![CDATA[WinterTiger]]></dc:creator><pubDate>Apr 24th 2009 2:42PM</pubDate></item><item><title><![CDATA[Comments on Logitech.com: How Not to Provide Adequate Customer Service]]></title><link>http://www.switched.com/2009/04/24/logitech-com-how-not-to-provide-adequate-customer-service/</link><guid isPermaLink="true">http://www.switched.com/2009/04/24/logitech-com-how-not-to-provide-adequate-customer-service/</guid><description><![CDATA[Thanks for sharing my story. I still haven't received the new keyboard... really hoping this one comes in soon and works so that I do not have to deal with Logitech for a while.<br><br>@WinterTiger I'm glad to hear that someone has had a good experience with them. That gives me hope that they are not perpetually this bad.<br><br>Cheers]]></description><dc:creator><![CDATA[Eric Pratum]]></dc:creator><pubDate>Apr 25th 2009 1:22PM</pubDate></item><item><title><![CDATA[Comments on Logitech.com: How Not to Provide Adequate Customer Service]]></title><link>http://www.switched.com/2009/04/24/logitech-com-how-not-to-provide-adequate-customer-service/</link><guid isPermaLink="true">http://www.switched.com/2009/04/24/logitech-com-how-not-to-provide-adequate-customer-service/</guid><description><![CDATA[Since I bought  Logitech's EX110, wireless keyboard mouse combo, I thought for the $100 it would be a satisfactory product and it was until...the freeking dongle broke at the edge of its' case.  Oy-gevalt, and I'm not Jewish, but OY!  I called Cussedumber Unservice several times and got; hung up on waiting for the "Next Available Representative"--  Repeated complaints did no good -- was told I'd be called back...uhhhh Yeah, I'm still waiting.  Decided to run the issue again.  Called  Logitech CANADA on a tip, no joy;  call Cussedumbe Unservice....!   The !@#$%^&  F%^$ $^&*  jerks didn't even answer the phone.  So Eric, it's more than evident that Logitech is in it for the money, not service, not caring, not anything but the money.  I hope those Nipponitwits loose their collective - a**-  in business because they're really sticking it to us, for the money.  Unfortunately , we're on the B.S. side of Money, they walk and we talk, to no avail.  Hey folks, get behind the effort to unmask and identify the creeps  for what they are.  Let the world know.  Sorry for the rant, but I'm tired of being screwed by disreputable firms.  PAT]]></description><dc:creator><![CDATA[Pat]]></dc:creator><pubDate>Aug 31st 2009 9:03PM</pubDate></item></channel></rss>
