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Verizon Guy Drills Hole Into Wedding Dress During FiOS Installation

Verizon touts its high-speed fiber-optic FiOS service as "the top-rated broadband service in America," providing faster Internet access than cable to go along with its "first-class installation." Though plenty of folks would agree that the FiOS service provides fast downloads, one recent customer (and his wife) would vehemently take odds with the company's "first-class installation" claim.

Sam, the displeased Verizon customer, told The Consumerist that the Verizon installation expert drilled a hole into his bedroom closet, instead of the laundry room four feet away. The errant drill bit then penetrated the pricey wedding dress belonging to Sam's wife.

The dress driller apologized to Sam, and told him a Verizon representative would contact him about the damaged gown. Apparently, Sam is still waiting. There are so many possibilities here that we're not sure which direction to take -- how about, "Verizon, can you hear Sam, now?" Or, maybe, "That's the closest a Verizon installation guy will ever get to touching a wedding dress." Hey, we kid, we kid. You Verizon guys are alright. [From: The Consumerist]

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Tags: customer service, CustomerService, funny, hdtv, top, verizon, verizon communications, verizon fios, VerizonCommunications, VerizonFios, weird



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