Reader Comments (Page 1 of 1)

This bill is partly the parent's fault. I work for one of the major cell phone companies. ALL companies provide you several options to keep track of usage on a phone during the bill cycle. If people would take two seconds to utilize these options, they stop a lot of the larger than government deficit bills they receive. Some companies also offer the option to block messages. Just because you don't have a package that allows so many messages for one price, doesn't mean your phone doesn't have the ability. Also if you would take the time to read the literature, the contract and everything you are given when you open a line, there would be a lot less yelling at me when the bills come each month. When you call in to yell at me about charges that you didn't use>>remember our systems track that and we know you did. This family is lucky the company was willing to work with them. I wouldn't have.