Switched

i think best does the same thing. it seems everything i buy there ,anything that is electronic and expensive i end up having to go back and buy parts for it to work which at times can be a third of the cost of that item, i have stopped doing business with them even after i complained all i got was "so" and that was from the manager who looked like he had just crawled out of a dumpster,

Man, THAT'S an understatement! Maybe a 'Noobie' would, but anyone with a clue wouldn't.

I went to Office Depot to buy some things they had listed on sale and was met with the old "bait & switch" sales tactics. They posted several electronic, computer and office supplies on sale and either didn't have them in stock or said that the items listed on sale was n error. I will never shop there again. I'd rather go to Staples.

I work at Staples and our managers do the exact same thing. This is not news.

There are absolutely better deals to be had elsewhere, but many people still rely on the big-box, brick-and-mortar category stores. My question is why do we still have Office Depot, OfficeMax, and Staples? Some category stores with just two national competitors have recently seen one of the competitors go under (i.e., Circuit City bowing out leaving Best Buy; and Linens-n-Things bowing out leaving Bed, Bath, and Beyond). Yet we have three national office supply stores that keep operating with better than half their inventory can be purchased far cheaper online or at Target or Wal-Mart.

I think you'll find that most of these stores lie. When shopping for a new flat screen in November at Best Buy, I was told there would be a $250 calibration fee. This is for just setting up color, hues, etc. on the TV. Most people can do that themselves. I guess they figure we are idiots wrapped in morons. No more shopping there for me.

You want be shopping at circuit city anymore!!! Za Zing!!!!!!!!!!!!

Office Depot on 72nd St in Omaha, Nebraska has managers and employees that lie. I was told the computers I wanted were not available and therefore bought 2 computers that were a bit pricier. Then the manager lied about the details of the Service Protection Plan and made it sound like it would fit my needs. However, I later found out the protection plan doesn't cover the first yr except if there is a power surge. Anyway, I confronted the store managers and they refused to refund my money. However, an Executive Customer Relations representive told me my refund would be here within 10 days but it's been over a month and I have not received it. I have been calling and leaving messages with the man who told me this and with his supervisors and no one has called me back for 2 weeks. I encourage everyone to shop elsewhere. Office Depot is a rip off and stole $260 from me.

I had the same thing happen with a digital camera I purchased at Office Depot. Convinced to purchase a protection plan that would cover it "no matter what." I told it was not a display model, then found out after I purchased it that it was indeed and therefore did not work properly. It was a Canon and would not focus properly - ever - from day one. I took it back within 14 days - was told that I would have to use the manufacturer's warranty and the extended warranty only covered it AFTER the manufacturer's ran out (1 yr.) I sent it back to the manufacturer for repairs - 8 weeks later - finally got it back. Still didn't work to my specifications. Waited out the year, tried to use the extended warranty only to be told that my particular problem with it wouldn't be covered. So I trashed the thing, wrote an ugly letter to Canon and Office Depot and bought a Digital SLR from Wolf Camera. I will never purchase another electronic item from Office Depot.