Reader Comments (Page 1 of 1)

i lost my razr, so i had to go to my local us cellular dealer, and purchase a "pre-owned" pho ne --- i opted for the kyocera E1100, whick set me back $80; so, after reading this and a few other sites about my new phone, i need to know: how bad did i get ripped off?
Which leads me to one more, slightly larger subject: why is this business model for cell phone sales so insulting to loyal, long-term customers. Why is it, if you stick with a cell phone company for several years, only to one day lose your phone, have it stolen, or drop it in a puddle or whatever, and then have to pay some exorbitant price for a replacement, all the while taking display ads for "free" phones or 1-cent phones for new customers, who get that price if they sign up for a one-year plan? yes, i once had insurance for a cell phone, but became enraged on that front once a phone rep took my claim and then told me that my circumstance wasn't covered. i'm pretty much a layperson when it comes to personal tech matters; am i doomed to get ripped off forever, or is there another way i need to know about. please offer some advice, ntc...