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Canceled XM and Sirius Channels Rankling Merged Sat Radio Subscribers

The Sirius Satellite Radio and XM merger is rankling more than a few of the service's subscribers now that many of their favorite stations have been eliminated in new channel line ups.

As with most mergers, the two companies are, at best, trying to remove redundancy, putting a positive spin on their new combined effort. In actual practice, that means switching some channels from one service to the other or eliminating programming. This has left some passionate satellite radio subscribers miffed.

Some, like long-time Sirius subscriber Stan Petrov, lament the loss of his NBA channels, which were moved over to XM. But why, you ask, do any channels have to be moved? Aren't the combined channel selections available to all XM and Sirius subscribers? The answer is no. Until now, XM subscribers had to use an XM receiver. Sirius subscribers had to use a Sirius receiver. The two receivers cannot make use of the satellite signal previously assigned to its former competitor. It won't be until next May that combined Sirius/XM receiver will likely be on the market.

Will the new XM/Sirius survive until then?


Upset subscribers may start looking for audio alternatives, such as HD radio, a free terrestrial radio format being pushed especially hard by Clear Channel. Many local radio stations already familiar to listeners on the AM and FM dial are broadcasting in HD. While HD does provide CD quality sound and there are some excellent receivers out there on the market, HD radio has struggled in popularity.

In the meantime, we'll see if the new Sirius XM is responsive to its customers.

Let us know: How many XM or Sirius subscribers out there lament the loss of their favorite stations? Or is the new combined service just what you've been looking for? [Source: Ars Technica.]

Tags: Clear Channel, ClearChannel, customer service, CustomerService, HD Radio, HdRadio, Sirius Satellite Radio, SiriusSatelliteRadio, XM, XM Sirius, XmSirius

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