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Mistake in AVG Update Debilitates Foreign-Language Windows XP

by Lee Bains on November 13, 2008 at 04:29 PM




Yesterday, security software company AVG made available an update for the AVG 8 program that incorrectly identified an essential Windows file as a Trojan horse, CNET reports.

Only impacting users of the Spanish, Portuguese, Italian, French and Dutch versions of Windows XP, the update suggested that users delete the Windows system file user32.dll version 5.1.2600.3099 (an important system file). Those who followed the prompt rendered their PCs useless, with their computers either refusing to reboot or beginning an endless cycle of rebooting.

Hurriedly scrambling to remedy the mistake, AVG has posted a walk-through solution to the problem and a corrected update. Since, in the past, we've glowed about AVG's ordinarily excellent (and free) anti-virus software, we have heard that today the Switched cafeteria is serving crow. [From: Yahoo! Tech]

Tags: avg, windows xp, WindowsXp

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