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The Most Bizarre Tech Support Questions

by Terrence O'Brien on September 25, 2008 at 03:29 PM

Classic Stupid Tech Support Questions
For those of you out there who have or had tech-support jobs, most of this will just sound like another day at the office. For those on the other side of the phone, this might be a little enlightening. You might not be aware of just how infuriating, difficult, and hilarious your calls and questions can be.

Robert Half Technology, an IT contracting firm, asked CIOs (Chief Information Officers) from around the country to send in some of the most bizarre questions they've been asked. Perennial favorites like "where is the 'any' key?" and questions about the retractable cup holder were among the responses. The true highlights, though, are the out-of-this-world requests like: "My daughter is locked in the bathroom, can you pick the lock?"; "Can you reset the Internet for me?"; and "Why isn't my wireless mouse connected to the computer?"

Of course, Robert Half does not have a monopoly on hilarious tech support calls. One of our contributors, while working tech support at a major financial institution, was asked "how do you type backslash?" Goes a long way towards explaining the market collapse doesn't it?

You can find more priceless tech support stories in the 'read' link below, as well as here at GetAmused.com and at TSC, Technical Support Comedy (NSFW). [From: The Age]

Tags: customer service, customer support, CustomerService, CustomerSupport, funny, helpdesk, tech support, technical support, TechnicalSupport, TechSupport, tsc

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