Reader Comments (Page 1 of 1)

I just got off the phone with Apple care. The representative was treating this Nano problem like a joke. I called just to find out what information (serial number etc.) they would need from me to see if my Nano falls into this group. We bought ours before the holidays of 2006. He quietly laughed at me.
He says that this is a battery problem. If the Ipod is left to charge over the "recommended three hours" it overheats. He said that the device would have to be so hot to the touch that you couldn't pick it up.
They will send out a replacement battery with your ipod serial number. He asked me several times "are you sure it gets hot."
The IPOD Nano is my daughters. It has gotten hot before and I thought it was curious but reading this story I got very concerned. He was reluctant to even send the battery and made it a big deal that ‘if’ it was the case that our IPOD was getting hot that they would send out a battery "free of charge". Wow thanks for being so considerate.
Since it was such a big joke to him I don't trust their opinion. She is eleven what happens if she accidentally charges it for a little longer than three hours.
I don't know about you but it makes me not want to allow her to use it and just throw it away. Why take the chance.