911 Calls Over Botched Sandwich Order Get Florida Man Charged
Sure, fast food restaurants are notorious for poor service, but unless you're served a finger with your fries, surly, incompetent or slow cooks or cashiers do not constitute legit emergencies. That's the lesson a Florida man is hopefully learning after twice dialing 911 when Subway employees messed up his order.
Reginald Peterson, 42, of Jacksonville, reportedly ordered two sandwiches with "The Works," only to find that neither sub had mustard and mayonnaise. He grew furious, yelling at the employees when they failed to fix the order. That's when he left to dial 911 while the staff locked the doors behind him.
Before the officers arrived, Peterson called again to say they weren't responding quickly enough. When they did, they explained to him why he shouldn't be calling 911 and, when he didn't listen, charged him with a misdemeanor for making false emergency calls.
Tragically, the sandwiches were never fixed. As the store manager explained, The Works only adds vegetables, not condiments. In the end, Peterson told the cops to throw out his subs. [From: The Smoking Gun via City News]
Reader Comments (Page 1 of 1)
aries @ Aug 6th 2008 4:00PM
GET OUT OF HERE! These SUBWAYS, are kidding, you know I haven't bought a sandwich from them in a couple of years I was tired of them having these wonderful pictures of sandwiches, then getting a piece of crap sandwich which looks nothing like the pics I was baited to come in with though.
Well as for as I recalled a sandwich is not a sandwich w/o mustard or mayonnaise. A lot of the people behind the counter are ignorant how much would it have taken to put mustard or mayo on this man's sandwich I don't care how he was acting he paid for it, and ordered a large sandwich too. I would want him to come back so slap the business on the sandwich and let him go away happy.
The stupid police officer should have told them the same thing, give the man the sandwich he paid for it with the condiments requested. Not waste tax payers time with misdemeanor charges that shouldn't have happened. These cashiers and service staff are so rude you have to actually call the cops sometimes. I've seen it. They act like they're paying you to come into their establishment. It's ridiculous.
vje @ Aug 6th 2008 7:44PM
I work in customer service and I'm glad the cops charged him. He was making a big deal out of nothing. The people working behind the counter are taught that "the works" means vegetables. There's even signs stuck to the glass counters saying that "the works" means all the vegetables. This man was extremely irrational. Would it really take that long for the man to wait for them to add mayo and mustard. No. He was just impatient and got what he deserved. The article doesn't say he asked for mayo/mustard either. All it says is he wanted "the works" and when he came back demanded "the works". And a sandwich doesn't need mayo and mustard to be considered a sandwich. One person not coming back to one Subway doesn't make a difference to the company either way. I don't know how people think its ok for a person to be that rude to another person. That poor person behind the counter.
Constantine @ Aug 6th 2008 4:09PM
That's the Subway diet then? Order their sandwiches and throw them out?
David Vincent @ Aug 6th 2008 8:15PM
This is Florida you are lucky if they even speak English! If he had spoken spanglish or cuban he would have gotten his order like he wanted. But down here in DA GOOD OL SOUTH you don't git it your way! You get it ther way when they feel like it if they feel like it - learn to adjust - or leave cuz ---cuz they 'ain't changeing here
kpilker @ Aug 29th 2008 5:01PM
I personallly do not like mustard and cant stomach mayo. What this man did is show how childish even adults can be. The article does not state how the man asked for mustard and or mayo when he reordered. I have worked retail and have had to deal with customers like this. They are never satisfied, even when you follow what they say to the word.