City Revokes Employee Texting Plans

Most cell phone carriers have plans that allow for unlimited e-mail and instant messaging, but text messages typically still cost users on a per message basis. This charge has caught up with the city employees of Troy, N.Y., in a big way, with costs peaking at more than $1,000 in recent months.
The result? Troy city officials have revoked the text messaging privileges of employees.
Deputy mayor Dan Crawley announced that those employees who need immediate contact capability for the jobs, namely code enforcement officers, community police, emergency personnel, and top-level employees, who already have e-mail-enabled BlackBerry devices, will have to rely on the communications options that come with unlimited use under the city plan (no word on which carrier the city uses). Unlimited text messaging is typically an added feature which costs an additional fee.
"If you can e-mail, you have no reason to text," said Crawley. "Every time an employee sent a text message, it cost the city money, but by removing the ability we've taken that the temptation to use that form of communication away."
Cell phones and wireless plans are, in theory, much cheaper than providing each employee with a walkie-talkie, which could cost as much as $800 per unit. But with the ability to send a text message, that cost savings was being negated. [Source: Textually.org.]





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Comments
23
Subscribe to commentsBobJul 21st 2008 7:45AM
I agree there is absolutely no need for texting AT ALL . Call and if noone answers leave a message and stop trying to text while driving with a Lethal Weapon . Texters are Morons .. They need to feel like they are Cool for some reason . There is nothing that is that important that you need Text only to make to make the Phone companies richer is all
JoeJul 21st 2008 8:20AM
It is a much quicker form of communication. You can target the person you are looking for and get the information that you require quickly without having to interrupt the other person with a telephone call. The statistics show that approx. 82% of people don't use the text messaging feature. Just because most people don't use it doesn't mean that it isn't useful.
pkJul 21st 2008 8:30AM
I used to think texting was for the birds, until I tried it. I'm hooked. It's not as intrusive as a phone call, and you get an instant answer (usually). People generally dislike talking on the phone, but will not hesitate to answer a text. Not sure what service they're using, but we have unlimited texting (for a fee, of course), but it beats paying PER text.
DanJul 21st 2008 8:47AM
I work in a safety sensative job and they had to outlaw texting in my office. The problem was that the new kids (recent college grads) were simply stopping whatever they were doing to reply to the text they just received. Many of the older folks leave their cell phone in their bag (if they have one) but the younger kids are hooked and simply can't leave it alone. Imagine calling a 911 operator and having to wait while she texted her friend back about some guy at the club at 0230 in the morning!!! That's what our office was like.
ckcckidzzJul 21st 2008 8:50AM
Text messaging is causing an entire generation of teens to be unable to spell the most common words correctly, is very dangerous when people attempt to drive & text & in reality, is totally without any redeeming value.
bearJul 21st 2008 8:54AM
I lived near Troy for 59 years, if you the mentality of those employees you would thoroughly understand. It's nickname is Troilet.
Tim OrrisJul 21st 2008 8:58AM
99 % of texts I receive are useless info comming at the wrong time. I disabled feature on phone, but every time battery goes dead feature comes back when phone is charged. Next phone I buy will be strictly phone, no camera, no text messaging ect
msjackson90210Jul 21st 2008 9:05AM
hey tim, email me when u get that phone lol cuz i dont like text and dont care for camera either msjackson90210@aol.com
bearJul 21st 2008 8:59AM
Where's my response?
JadeyJul 21st 2008 9:12AM
I'm an older person & enjoy keeping in touch w/ a text at times.. it's fast & convenient & I don't have to be on the phone a lot, which gives me a headache.
babyJul 21st 2008 9:13AM
i think txt messaging is overrated and eventually will start to cause problems in the hand and fingers. its a way for people to use and say words that they are really afraid to say to a person in person. its very sneaky and i wish it was never invented! we need to go back to the old days, all this express stuff is ridiculous!
unknownJul 21st 2008 9:28AM
first of all why are the tax payers paying for phones they should provide thier own don't we pay enough taxes state/city employees gets lots of stuff they dont pay and can leave offices when ever everyone else has to have thier own cell and we pay for it our jobs dont pay for make them pay for thier own cell not like they dont make more then we
rotbaronJul 21st 2008 9:32AM
I teach school and don't want to be disturbed while I am in class. I also volunteer with Emergency Management and text is how the Operations Center communicates with me. For example I feel the vibration and check the phone. If it is not important I continue on. If Our school is in danger I contact administration via my radio and depending on the problem I may have to leave. So text does have it's place.
JJul 21st 2008 9:41AM
I work in a group home firm , in 4 yrs Have seen cell phone/ text use by staff skyrocket to a point that management has had to bar use of them on a home by home basis. Of course where this all started is that none of the homes have long distance on the landline and many of the home managers live outside of local call area or only had cell phone so staff began using on cell phones to contact the on duty manager in the evening or weekend or hours that each homes manager was not in house. Some of us have never been abusive about cell use restricting its use during work hours to contact with management. The firms owner used to claim that enabling long distance on house phones would lead to staff being on the phone all the time. SO staff instead used own cell phones. Sad thing is that the owner of the firm wont even consider a long distance service with pin numbers and print out to track long distance which would have given them a reason to BAR any and all cell use during work hours.
seymoreJul 21st 2008 9:46AM
Many times texting is way better than a phone call. Sometimes with phone calls there's only 1 or 2 things that need to be said.
A typical text
Person 1: "What time is the meeting?"
Person 2: "Noon"
Person 1: "OK...cool"
Phone call involving same parties
Person 1: [calling] several seconds passing
Person 2: [after several seconds....maybe] "What's up, dude?" (because he knows who it is)
Person 1: "Nothing much, man. Hey, what time is the meeting?"
Person 2: "What meeting? Oh yeah, the impromptu meeting about us wasting time all the time?"
Person 1: "Yeah, THAT meeting."
Person 2: "12 noon."
Person 1: "Noon? Great."
[awkward silence due to nothing else needing to be said]
Person 2: "Uhhhh, is that it?"
Person 1: [after thinking about it for a second] "Yeah, I guess."
[a bit more awkward silence]
Person 2: "Alrighty then."
Person 1: "Thanks!"
Person 2: "Yeah...no problem."
Person 1: "Later."
Person 2: "Ok, later."
By calling there's possibly a minute or two of completely unnecessary phone tagging when the message has already been delivered OR WORSE, a conversation might actually pick up when all that was needed was the time of the meeting.
Texting rules. It eliminates even the possibly of useless conversation. It's even better when it eliminates this possibility with someone you don't want to talk to, especially if that person's a chatterbox.
textmessageproJul 21st 2008 9:57AM
One way to save money is send free text messages from your computer to any cell phone in the USA by using www.textmessagepro.com ,
MicheleJul 21st 2008 10:01AM
I have to agree that texting is a useful option. If I need to get a message to my daughters at school, I can send a text. They're not supposed to receive calls, but they can check their texts in between classes. If there's a change of plan - say, when I'm picking them up - they will know without messing up their day.
I also agree that texting while driving is extremely dangerous. My daughters know not to expect a response from me if they text me while I'm driving somewhere, and that if they are ever caught texting while driving (once they become drivers) that I will own their car keys for a long time.
karenJul 21st 2008 10:32AM
I think text messeging is great. Its true, alot of times I will get a call from a long winded person and I just dont have the time to talk to them so I will simply text them and ask what they need telling them that I just cant b e talking on the phone at that time but to text me what they need and I can respond that way. I care for an elderly woman and I cant sit on the phone and hold conversations all day long, but being able to simply text someone when I need to get a messege out is the best way. I do not approve of texting while driving, as I used to do it, I no longer do, its just too dangerous to do both, concentration should be on the road only, if your friend cant wait 5 or 10 minutes until you can get off the road to reply then there is a problem. I have seen pictures of a man killed in a truck vs. car accident while he was texting, ever see a man literally cut into two halves? I have and it isnt pretty, what a wake up call for me. Texting has its time and place, I dont think it should totally be done awayh with but we have to start being more conservative on when we use it.
DenJul 21st 2008 10:28AM
Seymore: I feel sorry for you, being that slow !!!!!!!!!!!!!
travisJul 21st 2008 10:34AM
First off I would like to respond to Crawley. Blackberry messaging even if a push can take up to 5 minutes to deliver, even using pin communication and requires moderate signal strength. However text messaging is almost real time, available on the smallest amount of signal to communicate. IE possibly even under city streets or in hospitals where they commonly have lead walls for equipment protection. Now the for the response to those who don't understand why anyone would text? What you either can't figure out how to use it or have never tried it! I could really care less which. Just go ahead and ask the people that were still in or around any of the hardest hit areas of Katrina and you will see they couldn't make a call or send an email, but they could allow their families some form of communication through a text message. Infact for the following months that was almost 80% of the network load because so much of the bandwidth was reserved for emergancy services and for good reason.