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The Come-On
So you're surfing the 'Net one night and you receive an e-mail confirming your order. You think, "What order?"
The Scam
You follow the "cancel" link in the e-mail, thinking you're protecting your credit card, when all you're doing is giving a rogue site your personal data.
What You Can Do
Carol says: "These e-mails should be deleted immediately upon receipt. It's simple: If you didn't order something but you receive an e-mail asking you to confirm the 'order,' call the company that appears to be sending the message, and get to the bottom of [the situation] over the phone. The customer service representative will likely tell you they don't have any record of this activity, and you'll know for sure that you just avoided the bait."
You can also call your credit card company to see if a random charge actually appeared. Review with them purchases you have made, and if anything stands out, immediately dispute the charge. Most credit card companies will work with you to first freeze the card and then trace the charge.
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Comments
3
Subscribe to commentstomJul 16th 2008 1:29PM
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SteveJul 16th 2008 10:32AM
I am a merchant that sells legitimately sells using (among other ways), the Internet. I take credit cards as a form of payment. I have been scammed in a reverse way. A customer will charge a purchase, and then dispute the legitimate charge. The Credit Card Company will immediately take the money back from me and ask me for documentation proof of the charge. The customer will get a credit while this process it going on and I have had the funds removed from my account. After about a month, the dispute is determined to be unfounded and I get the money back. Meanwhile, the customer has had use of the money for a month. During which time they have disputed other charges at other merchants. When all eventually caches up with them after 6-10 cards, for 3-4 months, and 15-20 charges each; the merchants and the banks find that the customer has pulled the money out of the account and closed it. There is no money to reissue to the merchant, so the bank eats the loss, which is refunded by the banks insurance company or government program. Once the government program has paid, no one is left to follow-up. The merchant and the bank drop any action because they have their money, they move on to other disputes, and the government program is overwhelmed with relatively small losses that it cannot keep up with.
JasonJul 16th 2008 9:04PM
Since when do the banks have insurance companies to cover those kinds of losses??? Are you nuts....
And the government certainly isn't paying for those kinds of losses.
Get your facts straight before pontificating on here.