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Stereo Company Installs GPS, Causes $13K in Damage

The Car Stereo Company Causes $12,398.54 in Damages Installing GPS
Yet another GPS install horror story. This one comes out of of Los Altos, California, where the Car Stereo Company caused over $12,000 in damages to the 1996 BMW M3 of Consumerist reader Brandon.

After Brandon had taken his admittedly aging luxury sedan in for the install, he noticed that hot air was leaking in through his dashboard vents, even when the air conditioner was on. Several attempts were made by the shop to repair the problem, but no progress was made. In fact, it seemed that with every subsequent visit, Brandon found more and more wrong with the car. Brandon requested a refund, but upon noticing language that would relieve the Car Stereo Company of liability if the check were endorsed (sneaky bastards), decided not to cash the check just yet.

After consulting two different repair shops, a BMW specialist and a German car specialist, Brandon had an estimated $12,400 worth of repairs to be done.

Unfortunately, it appears as if there will be no happy ending to Brandon's troubles. First, Brandon tried to go through the shop's insurance company, to no avail. Then Brandon took them to small claims court, only to have the judge find in favor of the Car Stereo Company. Things don't look good, but we're still holding out hope that Brandon will find a favorable resolution to his problem. [Source: The Consumerist]


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