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Sprint Employee Sends Nude Photos to Customer's Phone
Customer service may have reached a new low at a Dayton, Ohio, Sprint store. In a lawsuite, a Sprint wireless customer claims that when she bought a new phone for her plan, she was courted via text and picture messages -- by the employee who sold her the device. He even sent nude photos of himself to the woman.
One problem: She's married, with kids, and says the, um, "romantic" advances were uninvited and certainly unwelcome. Another problem: the Sprint employee allegedly used his knowledge of the woman's cell phone number and plan in a way that certainly goes against Sprint policy. A third problem: the woman's service plan does not include picture messaging! We can only imagine the extra costs incurred each time the Sprint employee sent one of his revealing photos.
Now she's suing the employee and Sprint for more than $1 million, claiming emotional distress, loss of sleep, nervousness and more.
We're pretty sure this isn't what Sprint CEO Dan Hesse had in mind when he said he wanted to change the customer service culture of the company. [Source: Dayton Daily News]
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Comments
61
Subscribe to commentsKhrisApr 25th 2008 11:49AM
"$1 million, claiming emotional distress, loss of sleep, nervousness and more"
What a crock of ! Granted, the Sprint employee was 1000% in the wrong, however this woman shouldn't be given a dime! Her husband probably coerced her into a lawsuit trying to make a quick buck.
Steve KApr 27th 2008 12:04PM
Nope, sorry but an employer IS and SHOULD be held responsible for the actions of its employees. If the pictures were unsolicited, the employee AND the company need to be held liable and pay through the nose for actions of this unwated nature.
Cheers,
Steve K
dalbax2Apr 27th 2008 12:20PM
I don't agree with a million dollars.....that is ridiculous, but she should get some kind of compensation. A fair price might be 25,000.
DanApr 27th 2008 2:02PM
SteveK's comment is only partially true. Employers are responsible for SOME of the acts of their employers...generally those committed in the course and scope of employment, particularly those committed at the company's direction or for the company's benefit. Companies are generally not responsible for the intentional torts (as opposed to negligence) of their employees. This is not the type of case in which the company is or should be liable, legally, though they'll probably cough up some money because it will be cheaper than the costs to litigate it all the way.
bobbyJul 3rd 2008 4:09AM
Dear Khris, your parents can't spell and you're a moron. Send me your phone number. I have some pictures I'd like to send you. Let's see how your opinion changes after you get them. You're a dumbass.
Daniel GauntApr 25th 2008 12:45PM
I agree, the firm cannot be held responsible for the action of an employee. He should be fired though and she could press charges against him for stalking her
http://freeextras.blogspot.com/
http://lifeorsomethingnotquitelikeit.blogspot.com/
NormApr 25th 2008 1:46PM
I used to work at a cell phone store with this guy (John) that was like a GQ model type. Women used to come into the store buy from him, leave and then text him and call him. He had a phone FULL of nudie pics of tons of married women. These women would always leave their phones laying around and their husbands would find it and come into the store gunning for John. I feel kind of bad for our friend in this story. I'm almost sure he felt safe sending her the pics.
R1cebrnerApr 25th 2008 1:53PM
The questions would be did she ever send a message that said stop?
If so, then she has a case i would think, at least for the cost of the messages received + legal.
If not, then the employee should be fired (im sure that will happen anyway) and thats about it cause he didn't know it wasn't a welcomed "encounter". Then i guess the husband should ask for a divorce since she never told them no
retro77Apr 25th 2008 4:55PM
Classic. The guy should get charges of indecent exposure as well and be labeled as a sex offender. I hope she gets her mil.
ajm33771Apr 27th 2008 7:18AM
typical permissive pervert that permeates our society. let her shoot him with a paint ball gun so that he learns that his wee wee is a no no lol
Phil MayApr 27th 2008 8:47AM
Sounds like a setup in the making. Really, who does this. It sounds like it was setup by either the Sprint employee and the woman, or the sprint employee and the woman's husband. Either way, it was done for money. This way the sprint employee gets a cut and no jail time, because it isn't a jailable offense. And sprint is held liable due to the employees unwarranted actions. I bet, it you look into this employees backround, they're gonna find some disgruntleness. Either way, its a setup.
Phill81975Apr 27th 2008 8:45AM
Sounds like a setup in the making. Really, who does this. It sounds like it was setup by either the Sprint employee and the woman, or the sprint employee and the woman's husband. Either way, it was done for money. This way the sprint employee gets a cut and no jail time, because it isn't a jailable offense. And sprint is held liable due to the employees unwarranted actions. I bet, it you look into this employees backround, they're gonna find some disgruntleness. Either way, its a setup.
WebApr 27th 2008 8:14AM
The young men at these stores are that. I have never seen an older person working selling phones. They just are not tech savy. Sounds like a young buff hottie took her advances to far.
JerryApr 27th 2008 8:30AM
Let's see,,, she was married, her plan didn't cover text pictures, (John) is like GQ ( stuck on himself) he sold her the phone, knew her number and he is the one that texted. Yeah he's an ass and should be burned in court as a sex offender, public indecent expossure, and finally jail and the company is responsible for their employees so they get stuck too. He could also be hung by his balls for a couple hours and take that shit eatin grin off his stupid face. Give her $250,000, fire John, and have the asshole labeled where ever he goes so everyone knows. The married women on his phone are little bitches and he is the ass that has them there. If you're not married to her leave her alone, if she makes advances and is married, just tell her to leave.
teltech54Apr 27th 2008 9:15AM
Our perfect justice system at work. She'll get her money although probably not a million dollars. She will only get what she can by the amount of lawyer she can buy.
CameronApr 27th 2008 9:36AM
CEO Hesse has failed miserably with this so called "new customer service culture". Sprint's customer service is a joke! If you need help, you'll need to block out an hour of your day for starters then wait for horrifying results on your next bill. I hope the girl in Dayton cleans house - maybe Sprint will wake up!
LeroyApr 27th 2008 9:41AM
These days it seems like everyone wants something for nothing. The guy was wrong definately but a million bucks. C'mon Where's the damage? Ha-Ha!
Katie Alexander GreerMay 6th 2008 9:46PM
You ask, what harm? It is about power and control. It is to terrify the woman. If a man would go so far as to strip naked, and photo his body, send the pictures, fix her phone, so she can recieve them, he is capable of anything!! What if it was your Mother he was doing this too, or you 15 yr. old sister!! Your view would change. He is a preditor!! Men never understand, "It is not about the sex, It is about control, Power, and frighting women!! He belongs behind bars!! He need to be on a pervert list!! Her husband should be given a baseball bat, and put in a small room with him, and then let him see what control and power is!!
maryApr 27th 2008 9:48AM
Sprint has customer service? Wow I have had sprint now for 3 years and can't get a straight answer or correct bill from them. They are the worst and can not wait for my contract to expire so I can kick them to the curb.I hope the women wins and gets back some of the $$ they have screwed me out of.
Bernice RyanApr 27th 2008 9:52AM
are you safe ANYWHERE today?