Sprint Employee Sends Nude Photos to Customer's Phone
Customer service may have reached a new low at a Dayton, Ohio, Sprint store. In a lawsuite, a Sprint wireless customer claims that when she bought a new phone for her plan, she was courted via text and picture messages -- by the employee who sold her the device. He even sent nude photos of himself to the woman.
One problem: She's married, with kids, and says the, um, "romantic" advances were uninvited and certainly unwelcome. Another problem: the Sprint employee allegedly used his knowledge of the woman's cell phone number and plan in a way that certainly goes against Sprint policy. A third problem: the woman's service plan does not include picture messaging! We can only imagine the extra costs incurred each time the Sprint employee sent one of his revealing photos.
Now she's suing the employee and Sprint for more than $1 million, claiming emotional distress, loss of sleep, nervousness and more.
We're pretty sure this isn't what Sprint CEO Dan Hesse had in mind when he said he wanted to change the customer service culture of the company. [Source: Dayton Daily News]