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eBay to Remove Negative Feedback from Sellers
On eBay, a seller's reputation is just as visible as his or her name. With just a click, any potential bidder can check out how well transactions have gone with a particular auctioneer in the past and determine whether or not he or she wants to bid. The same goes for buyers right now, enabling that same auction host to turn around and check out the bidders fighting to set the right price. And, of course, once the auction is over both sides of the transaction have the opportunity to either enhance or modify that reputation depending on how things went.But this rating system is about to change, with eBay announcing it will remove the ability for sellers to leave negative feedback about buyers.
The site claims that negative feedback in the direction of seller to buyer is not a help to the overall buying process and that, if anything, it just slows things down as complaints are raised by the buyers slapped with a bad review. However, by doing away with that negative feedback, sellers are feeling a bit jilted as the change tilts the entire site in favor of buyers who can now be as negative as they like with their reviews without being subject to retribution.
eBay indicates that any non-paying buyer can and will simply be banned if they are reported, and that few sellers leave negative feedback anyhow. But, if you look at the ratings applied to those sellers, it's clear that few buyers are leaving negative feedback, either. What's unclear is just what the true motives are here, but it's hard to look at a system that allows positive feedback but prevents negative as anything but misleading.
From BBC News
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Comments
63
Subscribe to commentsFukyouimrightFeb 28th 2008 7:20PM
STOP YOUR WHINING! Sounds like all of you sellers want the ability to leave retaliatory feedback!
I have been buying from eBay since '99. I, too, have been BURNED jerks who sold me junk, misrepresented the item in the listing or it took forever (very much out of the reasonable time) to receive it in my hands or it never came at all.
When I have complained to the seller about the issue, he or she said that if I leave a negative, they will do the SAME to me.
Why should they? I PAID IMMEDIATELY and deserved a postive!
Now I see some sellers are threatening - disclosed right in their listings - that they will not leave a positive until a positive is left for them FIRST! They still are ABUSING THE SYSTEM. I, for one, will definitely point this out to eBay and maybe they will also see this as abuse and CANCEL their listings!!!!
Again, IF I PAY ON-TIME, I DESERVE A POSITIVE! If I am dissatisfied AND cannot work it out through the SELLER - THAT MFer is getting a BIG, FAT NEGATIVE. Let me spell it for you - N-E-G-A-T-I-V-E!
No more can they threaten retaliatory feedback! Better get honest (those sellers know who they are!) and do good business or you will get Fked!
So, now, I LAUGH in all of your FACES!!! HAHAHAHAHAHAHAHHAHAHAHAHHAHAHHAHAHAHAHHAHAHAHAHAHA
HarlanMar 6th 2008 6:47PM
I know that there are some unscrupulous eBay sellers who are either very deceptive or plain ignorant in their logical thinking and their advertising practices. I just bought a brand new Nokia 6500 slide phone. Everything in the ad's description was what I had thought I was buying. Think again! We did receive the exact new phone we had wanted but in a different color scheme. I contacted the seller, told him about it. He was ladened with excuses and accepted no responsibility. He did offer a refund. I said we'd keep the phone but I had wanted some sort of a compensation for his screw up. i.e. credit for shipping charges. He won't budge. I'm NOT paying for more shipping charges to return it. He screwed up! eBay, Paypal is so in favor of the seller, it just reeks with discriminatory practices! Never again.
EbayStinksDec 2nd 2008 8:06PM
Ebay's customer service is as useless as tits on a bull and the people are dumb as rocks. You can give a detailed letter with all the criteria necessary to solve a problem and still get a form letter back asking for the exact thing that you just detailed. When you write them back you NEVER get a response. That happens 100% of the time they make a mistake. They care only about the money. There is a new online selling arena called OLA...8 bucks a month...thats it...8 bucks for any amount of listings...thats 8 bucks peeps!!! I went there and tripled my sales from Ebay and saved 600 dollars a month in fees. I got tired of making listings that were user friendly and posting every bit of info that anyone could ever need and then getting screwed because Ebay wouldn't back my return policy (which was...return the item and you get your money back).They simply do not care. Nuff said.