Is Canceling Your MySpace Account Impossible?
Like you needed any more reasons to hate MySpace: Consumerist reader Julian couldn't for the life of him figure out how to cancel his MySpace account. Here's how it went:
I have tried 5-6 times in the last 3 days to cancel my MySpace account, and they don't appear to be allowing me to do so. Are they that worried about losing people to Facebook?
On their website, I was able to go through the "cancel account" rigmarole, only to be told that they would send me an email in which I there would be a URL I had to click on, in order to confirm my desire to cancel. I have not received any such emails from them, despite repeated attempts -- not in my In Box, not in my Spam folder, nowhere.
I have sent two messages to customer service; the first one I got back an automated message telling me to follow the steps on their website that I had already done, and the second time I got an automated message saying someone would get back to me. That was a couple days ago.
Apparently, the same thing happened to the folks at The Consumerist. Their roundabout solution? To upload porn to their account, which accomplished the desired goal. If only we could use the same technique to stop our credit card companies from bothering us.
From The Consumerist
Related Links:
- Another MySpace Predator Caught Going After Children
- Shame Alert: Porn Site Loses Thousands of Member Names
Reader Comments (Page 1 of 1)
Andrew @ Jan 16th 2008 8:18PM
I canceled my myspace account just yesterday. No problems at all. Took me 5 minutes and my whole account was gone. I have a GMail email account.... the email host provider could have been blocking incoming emails from a myspace.com based email address for these people that couldn't delete their account.
Cee Lo @ Jan 16th 2008 8:33PM
I had the same problems with mine. It was linked to an AOL account. I eventually posted a bunch of profanity, slandered Myspace, and put a link up on how to spam Myspace users. I then emailed Myspace and told them that my account violated policy and they should remove it. It took all of about 3 hours.
Katie @ Jan 17th 2008 7:13AM
I have been trying to contact myspace for 4 months now. I have been trying to cancel my account and they just won't get back to me. I have a slightly different problem because my Myspace account is linked to a terminated AOL account. I canceled the AOL account without realizing that my myspace log in account was the same.
Taylor @ Jan 17th 2008 9:13AM
Same freaking thing happened to me.....I have repeatedly tried for about 6 months to remove my account. MySpace is almost a joke anymore.
Kathy @ Jan 17th 2008 6:27PM
I understand the concerns. My sons account was being run by someone else and they refused to terminate it. It took me months and calling them which they told me was illegal for my friend, who is a cop, to help me find their number on the internet-public space-to call them. It then took a month longer and turning them into the FBI website before they would do anything! Not on my reputable list! Parents have every reason to be concerned even more. Myspace will not work with you. Be careful!!
Andie @ Jan 18th 2008 4:03PM
I also have been trying to cancel my accounts since november. I recieved the link and followed the instructions within the email, and guess what? My account has not been deleted. I sent emails to customer service and it still didnt work. I've just stopped going on the site. I get a ton of friend requests but i'm never on.
AM @ Jan 18th 2008 6:52PM
I've had a similar problem. I signed up with MySpace using one email address that I later got locked out of because I forgot my password. Yahoo never responded to my repeated attempts to get my password reset. I finally gave up and created a new email address...which is what I use now. I could never change my email to the new one because MySpace makes you confirm changes to your account by clicking on a link in your registered email. I emailed MySpace several times over the past two years, asking them to change my email...never got a response. I think they're sending responses to my now-defunct account...even though I tell them specifically that I can't access that account. It's pretty clear to me that they don't have real people answering their emails--or they're idiots who don't care.
I've been so annoyed with the site that I've tried to cancel for the last 6 months, with no progress. Recently, I totally gutted my profile and dropped all friends. So, I'm still on MySpace, but I never access it. Totally annoying!
Joreatha @ Jan 19th 2008 12:47AM
Nope, I didn't have any problems either back last Nov. I just went in and said cancel, it asked me if I was sure? I said yes. Was sent an email to confirm my request, again I said yes. That was it.
F M Richbourg III @ Jan 19th 2008 3:01AM
As long as you avoid going to the MySpace website, the hackers cannot hurt you.
Rodalys @ Jan 22nd 2008 2:39AM
Ok people, I requested MySpace acct. deleted just because I wanted to change the MySpace.com/yourname URL in order to give it out. Well this cannot be done! So I next procedded to Cancel the acct. on the Site received the email and waited couple of Days and then created one with the URL I wanted! Grnated I didn't have Info, Pics, music etc. yet as I was a new member, so this cause me no Losses.
Now for those here that CANNOT Cancel their accts. my suggestion is to just GO and DELETE ALL their Personal Info (Including E-Mail), Pics, Music ... whatever of a Sensitive/Personal nature ... CHANGE their email to a "throwaway email" eg. myspacenomore@mail.com and just FORGET ABOUT IT!
If there's nothing of you there not even your TRUE Email addresses then ... what do you care?
I hope this helps!
sasha @ Jan 30th 2008 3:56AM
i've encountered a similar situation. i've requested to cancel my account 3 times now in the past 5 days. nothing had been happening. all of a sudden, i go to log in today to check if they finally canceled it and.... my email wouldn't work for me to log in. hooray! or so i thought. now, my site still exists, i just can't log in anymore. i even go to search for my page with my email address and it says the email address does not exist in the myspace community. i can't get in at all. i'm almost positive that no one has "hacked" into my account because i am still getting email notifications of new comments and friend requests at the same email address.... it's so frustrating! it even let me sign up for a new account with the same email address! my old site that is still up is private, so i'm not too concerned but i've gotten the same automated responses as you. :( it just sucks because this has never been a problem in the past for me.
sasha @ Jan 30th 2008 3:58AM
all the word going around about "International Delete Your Myspace Account Day" on january 30 may have something to do with all the difficulty....
http://bloggasm.com/january-30th-is-international-delete-your-myspace-account-day
Kristina @ Mar 26th 2008 3:13PM
I have been trying for 3 YEARS to delete my account. Emailed them several times, followed all directions and jumped through every hoop. Still no luck, and I am worried about losing my job, as I did already once before. Yet, there my profile sits, in internet limbo!