Kid, Expecting PlayStation 3, Finds Phonebook in Box on Christmas
Picture this: it's Christmas morning. You've been drooling over the PS3 for a year now but haven't been able to afford one. You open one final, big present under the tree and, low and behold, it's that Sony console you've been dreaming of. But, when you open the box, you're not greeted by the smell of plastics and expensive electronics or the sight of a sleek, black console. Instead you find a ratty old phone book.The very real kid, who lives in Thousand Oaks, California, got this surprise earlier this week when he opened the PS3 purchased for him by his parents. No, they didn't buy it from a guy in a white van on the street corner; they purchased it at the EB Games franchise down the road, and it's unclear just what the store is going to do about it. Sadly, this has become a somewhat common trend in the electronics world, whether it's a computer hard drive box filled with bathroom tiles or a rock-filled iPod box.
What can you do? The most fool-proof approach is to just open the box before you leave the store. But, if the recipient decides they didn't really want that new gadget you're stuck paying a restocking fee because you opened the box. You can of course videotape the opening of the gift, but not everyone likes having their gift opening moments recorded. So, we'd recommend just giving the box a little shake before you take it to the cash register.
From Engadget
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Comments
119
Subscribe to commentsKevinDec 28th 2007 12:50PM
man, poor kid. something similar happened to me, not as bad, two nights ago i bought call of duty 4 for the 360 and yesterday morning i opened it to find there was no disc in it!
ToriDec 28th 2007 1:59PM
wow thats so mean! Poor kid he must've been crushed or really really pissed off
MarcelDec 28th 2007 5:32PM
Just because you videotape the person opening it is not proof that there wasn't one in the box in the first place.Someone could have taken it out then wrapped up the phonebook and tried to rip off the store.Best to look in the box before leaving the store.
michaelDec 28th 2007 7:28PM
Oldest trick in the book. Anyone can get 2 of any item if they say thay got a phonebook in the original box. You just need some guts (no ethics) and the ability to keep a straight face.
ascatalDec 29th 2007 12:49AM
ouch!!!!! its my guess that someone either inthe store or in the distribution chain took it from its box and has since put in on ebay and sold it or sold it some other way either that or Sony really really f***ed up
ArchieDec 29th 2007 2:08PM
I see a lawsuit aginst EB Games and Sony.
MaheenDec 29th 2007 2:10PM
Awwwww. Poor Kid, it sucks, especialy when he was looking so foward to it and especialy since since the parents spent all that money, no kid deserves that on christmas morning.
JohnDec 29th 2007 2:18PM
A similar incident occured with my nepheew. He opened a Nintendo DS, only yo find it had been filled with putty and pennies. They contacted the store (Radio Shack) who made good on the product. They had a new one on 12/26.
PatrickDec 29th 2007 2:20PM
why dont the stores open the box to see what is in it when the crooks return the fake box for a refund? They always open any box I return.
DougDec 29th 2007 2:25PM
Absolutly the store should make good on the ps3.But that's the world we live in now. Sneak thieves are everywhere. There even the man or woman you see going to work every morning.
LacyDec 29th 2007 2:28PM
We had a similar incident close to our hometown... however, something came WITH the package that wasn't expected... a little girl recieved a Polly Pocket plane from her parents that was purchased at WalMart in Seneca, South Carolina and when the little girl opened it on Christmas morning, she asked her parents to put it together for her (assembly was required). When her mother started putting the pieces together, she found a home-made shank in the plane. The box had never been opened. It was made in China. Sad... and really sick.
heydriverDec 29th 2007 2:31PM
i opened two different dvds that aol discs in them
heydriverDec 29th 2007 2:33PM
i had two different dvds from wal mart that had aol disks in them
MelDec 29th 2007 2:40PM
I had something like this once. Bought a new hard drive, still wrapped in the plastic around the box, opened it and found a clunky old used hard drive. Obviously it had been opened, swapped, and returned to the store and rather than checking it they just shrink wrapped it and put it back on the shelf.
tfcrowDec 29th 2007 2:47PM
I bought a product from the kodak store and they double charged my card. My credit card company told me that it is very common for stores to do it. They also told me that it is common for the credit card not to call in foe a credit refund. Talk about stealing.
KARENDec 29th 2007 3:29PM
FOR ALL WE KNOW THIS GUY TOOK OUT THE PS3 BEFORE HE WRAPPED IT & PUT THE PHONEBOOK IN HIMSELF , THEN WRAPPED IT & ACTED SHOCKED, SO HE COULD GET AN EXTRA PS3 FOR FREE -- HEY -- YOU NEVER KNOW -- I HAVE HEARD OF THAT ....AND PEOPLE ARE SO DISHONEST TODAY...I'LL BET THATS WHAT THE SHADY FATHER DID.....MEN ARE LIKE THAT --ANYTHING THEY CAN GET AWAY WITH, THEY WILL ....
TIMDec 29th 2007 3:04PM
Indeed a bummer for the child. Its like the song coming to life, children that are good get their
presents, those who aren't get a lump of coal. We a have a real live Grinch out there. Heres the thing it happened in one of 2 places the retail store, or the distribution warehouse, because anything before that is inspected by well that mysterious person who is known as a number and leaves a tag or a sticker that says inspected by quility control associate number???. And for them to make the change would be stupid because those are facts recorded by manufacuters as to keep track of the productivity of these inspectors, so it would basically point right back to them and that would have to be the dumbest theif in the world.
So it is either at the distribution center or the store level where this crap is happening.
To do this to a child is just a on way ticket to hell. I will gladly show them the way, just hope the devil knows CPR because I would let evry parent take a shot at the guy first.
Heres the good news. Your story made it to a prime internet story. milllions of people see it and millions of people are pissed off at Microsoft, they will not allow this to become a publicity nightmare. Bill Gates needs these complaints on his desk and a formal apppology with replacement for these people and games to help say I am sorry. Then find out who the hell is scamming his company, put annimmity out there with a promotion to internal affairs,security, or just compensation, after he finds them fire thier ass and reserve the right to have any publicly printed material added to the public file for future references. Thus saying Mr. Grinch you will never work in this town again........
MikeDec 29th 2007 3:09PM
Retailers will take back almost anything to avoid a corporate complaint including merchandice from a competitor. Receitless returns are most often stolen property. Returns cashiers are niether paid nor trained to know what goes in every package and most don't even check. Lose/Lose for retailer/Customer. Win for dishonest people.
i got mineDec 29th 2007 3:06PM
My husband bought me a printer for christmas at walmart 3 years ago and when I opened the box it contained a broken printer someone returned.The manager gave me a new printer and he went through the return reciepts and found the person that brought it back. I guess I was lucky. I hope the boy gets his ps3.
bogartthecatDec 29th 2007 3:11PM
He could use the phonebook to call the Better Business Bureau